Job Type: Full-time
Pay: $30.06 per hour
Expected hours: 40 per week
Union Position: SEIU 1021
Benefits:
403(b)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
No weekends
Position Summary:
The duties of this position encompass a wide range of responsibilities aimed at providing support to tenants in the supportive housing program. This includes conducting intakes, formulating case presentations, and orienting new resident to the program. Assessing resident service needs and making referrals to community services. The role also involves participating in and promoting community-building activities, such as food distribution and other community events that promote community and belonging. General office duties and attending scheduled meetings and trainings are also included in the role's responsibilities.
Why Conard House?
As a non-profit organization Conard House, Inc. builds welcoming communities and caring relationships that empower people and restore hope. We work with a diverse adult population and strive for cultural competency by respecting experience, promoting inclusion and building community. The position is with Conard House Supportive Housing Program, which provides on-site supportive services to formerly homeless adults with behavioral and medical health needs. Services include: income advocacy, money management, supportive case management and referrals to health care services. This position is included in the Collective Bargaining Agreement with SEIU 1021. Pursuant to the city and state’s Fair Chance Ordinance, we will consider qualified applicants with conviction records for employment. We are a committed equal opportunity employer. People with diverse cultural backgrounds encouraged to apply.
DUTIES:
- Provide services to residents in a manner that is supportive, constructive and non-judgmental.
Conduct intakes in collaboration with Property Management, and formulate case presentations.
Admit and orient new tenants to the program including money management services.
Assess tenant service needs and make appropriate referrals and linkage to community services and resources.
In collaboration with tenant create service plan and provide ongoing support to assist tenant achieve service plan goals.
Coordinate services and planning with other services providers for referrals, linkage, and support for tenant.
Provide advocacy assistance pursuing entitlements, clothing, health care, mental health, and other services. Assist tenant in pursuing/maintaining benefits and provide money management services.
Maintain up-to-date case files in adherence with agency and funding department documentation standards.
Facilitate/participate in community building events; must be able to prepare and distribute food to our tenants.
Participate in on-site food pantry distribution involving lifting and carrying up to 20 lbs.
Respond in crisis situations and provide de-escalation and conflict resolution assistance.
Develop and implement exit plan for tenant upon discharge from the program.
Work in collaboration with tenant and Property Management for housing advocacy and retention. Make appropriate referrals as needed.
Perform general office duties such as phones, filing, doing rosters, etc.
Attend on-site and agency meetings and trainings as scheduled.
Perform other duties as assigned.
Qualifications:
Bachelor's degree in social work, psychology, or related field (Master's degree preferred)
Proven experience in case management or related field
Strong knowledge of child welfare policies and procedures
Familiarity with behavioral health treatment modalities
Excellent communication and interpersonal skills
Ability to work effectively in a team environment
Strong organizational and time management skills
Compassionate and empathetic approach to working with individuals in need.
If you are passionate about making a difference in the lives of others and possess the necessary qualifications, we invite you to apply for the position of Case Manager. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth.
COMPENSATION & BENEFITS: In addition to a competitive salary, Conard House provides a comprehensive benefits package that includes Medical, Dental, and Vision Insurance, 15 PTO Days, 15 Sick Leave Days, 14 Paid Holidays, Paid Hour Lunch Breaks, and more!
Conard House is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation or national origin. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Please send a resume and letter of intent to the email provided.
Our organization is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
