Professional Cleaning Systems is a full service commercial janitorial company located in Campbell, CA.
We have been servicing Bay Area businesses for over 25 years. We service a wide range of facilities including high-tech companies, medical facilities, property management companies, small and large commercial buildings, private schools, churches, etc.
PCS provides stable employment in a pleasant and professional work environment. Our company culture promotes efficiency, professionalism and teamwork.
JOB DESCRIPTION
PCS is currently looking for Administrative Support for our Operations/Account Management Departments. The ideal candidate must have excellent interpersonal and communication skills, strong computer skills, and be able to represent our firm in a highly professional manner. The candidate selected will have the opportunity to learn various areas of the business and grow within the company, depending on their individual strengths.
REQUIREMENTS
Minimum of 5 years of experience in a business-to-business industry in California.
Outgoing, responsive and eager to learn
High level of organization and attention to detail
Fluent in English/Spanish – both written and verbal.
Excellent communication skills - both written and verbal.
Excellent interpersonal skills.
Strong computer skills with proficiency in MS Word, Excel, PowerPoint, FileMaker.
B.A. degree required.
California Driver’s License – Good DMV record.
RESPONSIBILITIES
Work in collaboration with the Operations/Account Management Team to schedule, confirm and implement services.
Maintain effective communication with existing customers to ensure all janitorial needs are fulfilled and successfully implemented.
Communicate with janitorial staff to transmit customer messages on service changes, extra requests and get janitorial staff feedback.
Provide administrative support to the Operation/Account Management Teams, including
Answer phones
Update information across all internal platforms
Communicate complaints and requests to janitorial staff
Confirm services with customers
IDEAL ABILITIES
Strong ability to communicate clearly and effectively, in person and over the phone.
Good listening skills with the capacity to follow instructions and work independently.
Quick thinker with the ability to analyze information and make good decisions.
Team collaborator with initiative, enthusiasm and good work ethic.
Ability to work in a fast-paced environment.
Positive attitude and a professional demeanor when interacting with employees, customers and vendors.