Job description/Overview
We are a leading company in home remodeling in the South Bay. We're now hiring a Front Desk Representative as we expand our showroom, services, and products. Our front desk employee will undertake all receptionist and clerical duties at the desk of our showroom entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
This position will start part-time with potential to expand to full-time.
Responsibilities for Front Desk Representative
Greet and welcome customers
Offer customer beverages and snacks
Schedule and confirm appointments/conference rooms/meeting space
Answer phones, take messages, and route calls to specific people
Handle company inquiries
Sort and distribute mail
Ensure reception area is tidy
Assist with administrative duties for senior management
Clean and maintain beverage area, conference rooms, meeting areas, and showroom displays
Assist in maintaining COVID-19 compliance
Occasionally ring customers up at the sales desk
Take up other duties as assigned
Qualifications for Front Desk Representative
Excellent customer service skills
Incredibly detail oriented
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Outlook, Excel and Word) and Adobe
Familiarity with office machines (e.g. fax, printer etc.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Great time management skills
High school diploma or GED equivalent; additional qualifications will be a plus
Job Types: Full-time (Monday-Friday)
Pay: $22.00 - $25.00 per hour
COVID-19 considerations:
