Job Description
Administrative Assistant
Hours 24-32 hours per week
Responsibilities
- Assist the Manager with various tasks as directed.
- Perform general clerical duties, including filing, letter writing, data entry, sorting mail, and maintaining spreadsheets.
- Manage QuickBooks accounts receivable, run reports, and prepare deposits.
- Complete special projects as assigned.
- Communicate effectively with homeowners, guests, vendors, employees, and managers to foster a positive, welcoming, and productive office environment.
- Assist in the hand-delivery of correspondence to 200 dwelling units.
- Check email and voicemail regularly throughout the day to promptly address immediate issues.
- Provide strong team support by assisting the Manager with meeting packet organization, mailings, escrows, events, and problem resolution.
- Perform other administrative duties as assigned.
- Run errands, make bank deposits, deliver mail to the post office, and deliver documents to the title company.
- Help resolve resident concerns related to lease governance and maintenance issues. Provide guidance and problem-solving support for various property management matters.
Benefits
- Medical, Dental, and Vision insurance.
- Paid vacation and Holidays
- Flexible Schedule 24-32 hours a week
Qualifications
- High school diploma or equivalent (Preferred).
- At least 1 year of customer service experience (Preferred).
- Valid Driver's License (Preferred).
- Bilingual in Mandarin or Cantonese is a plus but not required.
- Proficiency in QuickBooks, Excel, Word, Outlook, and Google Workspace.
- Strong written and verbal communication skills, with the ability to present information effectively to residents, vendors, managers, and other employees.
- Excellent attention to detail, multitasking ability, professional demeanor, and proactive, self-motivated work style.
- Highly organized and able to handle a dynamic work environment with new tasks, emergencies, and responsibilities arising daily.
Location: Alameda, CA 94501
- Must reliably commute or plan to relocate before starting work (Required).
Experience
- Administrative Assistants & Receptionists: 1 year (Preferred).
- Customer service: 1 year (Preferred).
- Proficiency in Microsoft Office, QuickBooks, and Google Workspace (Preferred).
Work Location: In-person
