Service Writer

Service Writer

28 Jun 2024
California, San francisco bay area 00000 San francisco bay area USA

Service Writer

Canepa is looking for an experienced Automotive Service Writer to join our team! Candidate must possess strong communication skills to deal with customers, employees, and vendors. Strong automotive repair and restoration knowledge required. This individual must be detail orientated, hardworking, and dedicated to providing the highest level of workmanship in the industry. We are seeking a person who is highly professional, who can work individually, as well as part of a multifunctional team.

About Canepa

Canepa is an industry leader in the collector car world, including sales, restoration, and motorsports. We specialize in premium luxury and performance vehicles including, but not limited to: Porsche, BMW, Ferrari, Lamborghini, Mercedes, McLaren, and Shelby. Our technical experts have a combined experience of more than 200 years in the automotive and mechanical engineering industries. Located in Scotts Valley, California, Canepa is central to the Silicon Valley and WeatherTech Raceway Laguna Seca.

Job Description, includes but not limited to:

Consult with clients on scope of work and customer follow-up.

Produce written documentation of the scope of work performed on each project. Involves interpreting the technicians’ notes, confirming parts are correctly allocated to the project invoice, and reviewing the photo documentation.

Produce photographic record book by printing and sorting project photos into specific job tasks and arranging them in chronological order.

Download digital photo files from the technician’s cameras and sort them into the appropriate files.

Responsible for maintaining the accuracy of the data settings on technician’s cameras.

Produce DVD discs and Flickr files/links for project photos.

Produce operating instructions and lists of recommended fluids, services, etc.

Obtain service records from previous owners/service shops.

Assist in the inventory of all inbound and outbound parts and accessories for each vehicle.

Project Maintenance, Closing:

Generate and complete customer project reports of tasks performed.

Identify, consolidate, and print vehicle photographs of tasks completed for customer reports.

Qualifications:

Strong automotive repair and restoration knowledge required.

Ability to understand and write documents using standard automotive language.

Basic photo editing (adding text boxes, pointer arrows, etc. to images).

Personable and communicates well with customers, vendors, and all levels of independent departments.

Basic PC knowledge, including Microsoft Excel and Word

Organized and detail orientated.

Calm and works well under pressure.

Positive attitude, good people with.

Benefits:

Medical, Dental and Vision

Paid Vacation

401K

Job Title: Service Writer

Job Type: Full-time

Compensation: $26.00-$28.50/hour BOE

This is a non-exempt, hourly position. This is not a remote position.

Please apply with your resume via Craigslist Reply or email it to: Careers at Canepa dot com

- - No Phone Calls or Walk-ins.- -

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