Airbnb Manager & Housekeeper
Location: San Francisco, CA
Job Type: Part-Time (10 hours per week), additional hours possible depending on guests/work load
Compensation:$30-$40 per hour, depending on experience
Overview:
Seeking a reliable, detail-oriented, and creative Airbnb Manager & Housekeeper to manage three Airbnb listings within a single house located in San Francisco. The ideal candidate will be responsible for overseeing the day-to-day operations of the Airbnb property, ensuring a high level of guest satisfaction, maintaining cleanliness through daily housekeeping duties, and creating and managing an Airbnb and Instagram account to promote the listings. This is a part-time position, requiring 10 hours of work per week, with a competitive pay rate of $30-$40 per hour.
Key Responsibilities:
1. Guest Management:
- Respond promptly to guest inquiries, bookings, and reviews.
- Coordinate check-ins and check-outs, ensuring a seamless guest experience.
- Provide exceptional customer service to guests, addressing any issues or concerns that arise during their stay.
- Manage and optimize Airbnb listings to maximize occupancy and revenue.
- Monitor guest reviews and feedback, implementing improvements where necessary.
2. Property Management:
- Ensure that all three listings are in top condition, conducting regular inspections of the property.
- Handle minor maintenance tasks or coordinate with contractors for larger repairs as needed.
- Monitor and restock supplies such as toiletries, cleaning products, and essentials for guests.
- Maintain communication with the property owner regarding any major issues or updates.
3. Weekly Cleaning:
- Perform daily cleaning of the listings, including bedrooms, bathrooms, kitchens, and common areas.
- Change linens, make beds, and ensure all spaces are guest-ready.
- Ensure all cleaning is done to a high standard, maintaining cleanliness and hygiene throughout the property.
- Launder and press linens as required.
- Dispose of trash and recycling in accordance with city regulations.
4. Instagram Account Management:
- Create and manage an Instagram account dedicated to promoting the Airbnb listings.
- Regularly post high-quality photos and engaging content that showcases the property and attracts potential guests.
- Interact with followers and respond to inquiries received via Instagram.
- Develop and implement strategies to grow the account’s following and increase booking rates.
- Collaborate with the property owner to create promotional offers or campaigns through the Instagram platform.
5. Inventory Management:
- Keep track of inventory levels for guest supplies and cleaning products.
- Order supplies as needed to ensure the property is always fully stocked.
- Manage and organize storage spaces within the property.
6. Compliance and Safety:
- Ensure that all safety regulations are followed, including fire safety, and that the property meets all local Airbnb regulations.
- Stay up to date with Airbnb policies and best practices.
Qualifications:
- Previous experience in property management, hospitality, or housekeeping.
- Familiarity with Airbnb platform and its functionalities.
- Experience in social media management, particularly Instagram.
- Strong organizational and time-management skills.
- Excellent communication and customer service skills.
- Ability to perform physical tasks, including cleaning and minor maintenance.
- Attention to detail and a commitment to maintaining high standards of cleanliness.
- Flexibility to work varied hours, including weekends and holidays as needed.
Compensation:
- $30-$40 per hour for 10 hours of work per week.
- Potential for performance-based bonuses.
- Paid bi-weekly via Zelle to 1099 contracted employee.
How to Apply:
Please submit your resume along with a message detailing your experience in property management, housekeeping, and social media management, and why you would be a good fit for this position.
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This role is perfect for someone who is self-motivated, enjoys providing excellent service, has a keen eye for detail, and possesses a creative flair for social media. If you’re passionate about hospitality and take pride in both maintaining a pristine environment and promoting it online, we encourage you to apply!
