Summit Bicycles, a leading retailer of premium cycling equipment in the Bay Area, is seeking a passionate and driven Assistant Store Manager for our San Jose location. This role is a fantastic opportunity for a motivated leader to support the Store Manager in all aspects of store operations, sales, and team development.
Responsibilities
Sales and Leadership: Drive sales performance and ensure the store meets its targets. Lead by example on the sales floor, providing exceptional customer service and product expertise.
Team Management: Assist in training, coaching, and motivating a team of sales and service staff. Help maintain a positive, productive, and respectful work environment.
Store Operations: Oversee daily store functions including opening/closing procedures, inventory management, merchandising, and maintaining a clean and organized showroom.
Customer Experience: Ensure every customer who walks through our doors receives a world-class experience. Act as a point of contact for customer feedback and resolutions.
Service Department Support: Work closely with the Service Department to manage workflow, set customer expectations, and ensure timely completion of repairs.
Qualifications
Experience: Previous retail management or assistant management experience is required, preferably in the cycling industry or a related field (e.g., outdoor retail, sporting goods).
Cycling Knowledge: A strong passion for and in-depth knowledge of bicycles, parts, and accessories is essential. You should be comfortable discussing a wide range of cycling disciplines from road to mountain and e-bikes.
Leadership Skills: Proven ability to lead and inspire a team, with excellent communication and problem-solving skills.
Adaptability: The ability to thrive in a fast-paced retail environment and handle multiple tasks simultaneously.
Availability: Must be available to work weekends and some holidays as needed.
Why Join Summit Bicycles?
Impactful Role: Play a key part in shaping the success of our San Jose store and growing the local cycling community.
Great Perks: Enjoy a competitive salary, performance bonuses, health benefits, and significant employee discounts.
Passionate Team: Work in a fun, supportive environment alongside fellow cycling enthusiasts.
If you are a proven leader with a love for bikes and a commitment to customer service, we encourage you to apply.
To apply, please send your resume and a brief cover letter outlining your relevant experience with the subject line: "Assistant Store Manager - San Jose Application."
