Are you ready to dive into the world of handmade pottery and spread joy one beautifully crafted piece at a time? MMclay is on the lookout for a dynamic Shipping and Retail Assistant to join our passionate team! As our Shipping and Retail Assistant, you'll be the friendly face and strong arm behind the scenes, ensuring that every MMclay creation reaches its destination safely and in style. From packing and shipping orders with care to assisting customers in our retail space, you'll be a crucial part of our team's success.We are looking for a dynamic and people oriented person to run the MMclay showroom on Saturdays and Sundays and one other weekday. This is a part time position (3 days) and weekends are required. We are a small and mighty team and the retail and shipping department is key! Experience in a clay studio is a plus, but not required. Mainly we are looking for someone who has an eye for design, loves working with people, is able to work on your feet and loves working in a team environment. Learn the ins and outs of a creative handmade pottery business in the heart of San Francisco.
What you’ll need:
● Personable and emotionally intelligent, with both excellent written and oral communication skills
● Organized and detail oriented, with the ability to prioritize competing projects and tasks
● Experience with POS systems (Shopify), and very comfortable with technology
● A keen eye for the details
● Able to complete tasks in a timely manner with minimal supervision
● Available to work weekends and holidays
● Prior experience working with craft or ceramics not necessary, but valued
● Be street smart, and exhibit grace when under pressure
What you’ll do:
● Assist clients in finding the perfect pieces, as well as, develop and maintain organic relationships with
visitors to the showroom.
● Understanding and communicating MMclays’ aesthetic, mission, and events to clients through product
knowledge, and storytelling.
● Develop an understanding of the MMclay product lines, and the characteristics unique to each piece
● Aid in creating and sustaining a warm / inviting environment
● Ensure that the showroom is clean, organized, and stocked / merchandised properly at all
times
● Opening and closing showroom at 69 Gough
● Replenishing stock, and participating in inventory cycle counts
● Packing pottery for pick ups and shipping
● Proper packaging and understanding of shipping software
Physical Requirements
● Ability to easily lift 35-50 lbs or more
● Comfortable with repetitive reaching, lifting, bending, kneeling, and stooping
