Join The Caviar Co. Team for the Holiday Season!
We’re looking for enthusiastic part-time seasonal support staff at our San Francisco location to help make caviar dreams come true. If you're passionate about luxury food, enjoy a dynamic work environment, and want to be part of a fun, energetic team this holiday season, we’d love to hear from you!
Positions Available:
Retail and Customer Service Associate, Shipping and Fulfillment Associate
Position Type: Part-time, on-site, seasonal
Retail and Customer Service Associate
Responsibilities Overview:
- Educate and assist customers on our caviar, roe, and other products from greeting to sale.
- Using Shopify POS to ring up orders and process payments
- Pack all orders according to The Caviar Co. standards
- Maintain the retail store, ensuring the store is always presentable and according to The Caviar Co. brand standards.
- Assist with stocking, set up, and other retail store-related tasks.
- Answer phones, assist with customer inquiries, and take orders over the phone.
- Using ZOHO Desk, respond to and resolve all customer inquiries.
Required Skills and Preferred Experience
- Hospitality and food service experience is required.
- Excellent communication skills and commitment to white-glove service.
- Ability to confidently navigate customer support platforms to resolve customer inquiries.
- Ability to stand and work for up to 8 hours at a time
- Ability to lift and carry up to 50 lbs
- Authorized to work in the United States without sponsorship
- - - - - - - -
Shipping and Fulfillment Associate
Responsibilities Overview
- Pull and stage retail orders with precision and accuracy
- Pack customer orders in line with The Caviar Co.’s standards
- Assist in shipping preparation by stocking stations, building shipping boxes, and maintaining a clean and organized workspace.
- Assist with order organization, order changes, and other administrative tasks as needed.
- Occasionally assist in the retail store as needed.
Required Skills and Preferred Experience
- Strong attention to detail
- Excellent communication skills
- Ability to work independently in a fast-paced environment
- Ability to stand and work for up to 8 hours at a time
- Ability to lift and carry up to 50 lbs
- Authorized to work in the United States without sponsorship
Anticipated Schedule:
Shifts will be scheduled between 9:00 a.m. and 7:00 p.m., Monday through Sunday, depending on position and availability.
When applying, please specify the position you are applying for on your resume.
