Click here to apply!
This position is based in our San Jose Branch. (Not a remote position).
PalAmerican Security - Immediate Client Services Manager
Are you passionate about ensuring top-notch security services and client satisfaction? Do you thrive in a role where you oversee security contracts and lead a team to deliver exceptional results?
PalAmerican Security, a leading protective and security company, is seeking a highly skilled and motivated Client Services Manager to join our team. As a Client Services Manager, you will play a crucial role in supervising and supporting security staff, maintaining client relationships, and ensuring the highest level of service delivery.
Responsibilities:
Recruit, hire, and train new staff
Provide performance feedback and recognize talent for management roles
Ensure security officers are adequately prepared for their assignments
Track and review KPIs with the Director of Operations
Conduct site assessments and client visits
Collaborate on recruitment needs and oversee client billing
Skills/Abilities Required:
Excellent interpersonal and customer service skills
Strong organizational skills and attention to detail
Proficiency in Microsoft Outlook, Word, Excel
Education and Experience:
High school diploma or equivalent
At least one year of related experience
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Ability to lift up to 15 pounds at times
Join PalAmerican Security and be part of a dynamic team dedicated to providing top-notch security services and exceeding client expectations. This role offers the opportunity to enhance your leadership skills, work in a supportive environment, and contribute to the safety and security of our clients.
Click here to apply!