Job Summary:
We are seeking a highly organized and motivated Remote Event Venue Sales Assistant to manage the entire sales process for our event venues. In this role, you will oversee everything from lead follow-up to closing deals, including scheduling tours, creating and editing proposals, negotiating contracts, and maintaining ongoing client relationships. You’ll also play a crucial role in developing marketing strategies and managing a substantial volume of leads. This position is remote, but there is an option to work on-site if preferred.
Key Responsibilities:
-Manage the Sales Process: Handle the full sales cycle, from initial lead follow-up to contract negotiation and closing. This includes scheduling venue tours, creating and editing proposals, and finalizing contracts.
-Lead Management: Efficiently manage and maintain a pipeline of 250+ active leads at any given time, ensuring timely follow-up and communication.
-Marketing & Outreach: Develop and implement innovative marketing and outreach strategies to attract new clients and nurture existing relationships.
-Client Relationship Management: Maintain ongoing communication with clients, ensuring they are contacted within a reasonable timeframe and that their needs are consistently met.
-Reporting: Keep the ownership team informed by preparing and submitting detailed weekly sales reports, highlighting key activities, metrics, and progress toward goals.
-Lead Qualification: Qualify incoming leads, ensuring they align with the venue's offerings and availability.
-Database Management: Conduct research to identify potential leads and assist in building and maintaining a comprehensive client database.
-Venue Listings & Website Management: Regularly update event venue listings on our website and other relevant platforms to ensure accuracy and appeal.
-Client Coordination: Coordinate with clients to schedule virtual or in-person venue tours, providing virtual assistance as needed during the booking process.
-Proposal & Contract Management: Assist in the preparation and delivery of sales proposals, contracts, and invoices.
-Operational Liaison: Work closely with the operations team to ensure seamless communication and smooth execution of events.
-Customer Service: Deliver exceptional customer service by promptly addressing client queries and concerns, ensuring a positive experience.
Qualifications:
Experience:
-Previous experience in sales, preferably in the events or hospitality industry. Familiarity with TripleSeat software is required.
-Communication Skills: Excellent verbal and written communication skills, with the ability to convey information clearly and persuasively.
-Organizational Skills: Strong organizational and time management abilities, with the capacity to manage multiple tasks and leads simultaneously.
-Technical Proficiency: Proficient in using CRM software, TripleSeat, and other sales tools to manage leads and track progress.
-Attention to Detail: Detail-oriented with a focus on accuracy, ensuring all client interactions and documentation are handled with precision.
-Independence: Ability to work independently, managing time effectively while meeting deadlines and targets.
-Flexibility: Willingness to work occasional evenings and weekends to accommodate client needs.
-Industry Knowledge: Knowledge of event planning and venue management is a plus.
