Requirements
5+ years administrative, customer service, or related support experience.
● 3+ years in electronics or similar industry
● Outstanding oral and written communication skills
● Highly motivated and detail oriented
● Strong Computer skills necessary; familiarity with MS Office, with an emphases on Excel and Access database
programs
● Experience with ERP software a plus
● Experience in a manufacturing or production environment a requirement, order processing, entry, scheduling,
dealing with internal departments to ensure order execution
● Excellent organizational and interpersonal skills. Ability to successfully manage multiple projects
● Familiarity with transportation and routing
● Strong math capabilities
● Quick learner with the ability to work independently
● Team player. Superior customer service skills
● Ability to perform in a fast paced environment
● Bachelors or related college degree preferred
● Fluency in Mandarin beneficial, but not required
Responsibilities
● Superior Customer Relations and Responsiveness
● Superior Support to Account Managers and Sales Manager
● Handle the processing of all orders with accuracy and timeliness
● Work Order Scheduling/Tracking
● Customer database and file maintenance
● Communication directly with customers to support sales team
● Providing prompt customer feedback and issue resolution
● Production arrangements (local and offshore)
● Shipment arrangements/logistics
● Track business activity and generate reports
● Attend and participate in sales, engineering and client meetings
● Various other duties as assigned
Benefits:
Medical, Dental, Vision Insurance Offered and Life insurance
401k
Paid Time Off
