Front Desk Guest Service Agent

Front Desk Guest Service Agent

19 Nov 2024
California, San francisco bay area 00000 San francisco bay area USA

Front Desk Guest Service Agent

Burke Williams, California's original luxury day spa is now hiring! If you're looking for a rewarding career in hospitality, we want to meet you!

Key Responsibilities

Welcome guests to Burke Williams, confirming appointments and completing the check-in process

Engage with guests from the moment they enter to the moment they leave

Offer membership programs, gift card specials, and retail items to help your guests enhance their wellness journeys

Provide customized recommendations for services, enhancements, and therapists that are tailored to each guest’s individual needs

Build relationships with your spa’s unique clientele, encouraging them to deepen their relationship with Burke Williams

Coordinate between front and back of house to ensure guest satisfaction

Key Skills and Attributes

Tech-savvy, ability to learn new software programs

Communicates early and often, informing all the relevant parties of important information

Confidence in scheduling appointments and managing point-of-sale, handling credit card and cash transactions

A team player with a willingness to help out anywhere needed beyond the front desk

A steward of our brand, ensuring brand standards are met everywhere throughout the spa

Ability to stand and lift to support cleaning and organizing retail and front desk areas

We're looking to hire for Front desk with room to grow into management

Looking to staff weekends: Thursdays - Mondays

Compensation and Perks

$21.00/hour + spa perks!

Competitive compensation plus commission, bonuses, and incentives

World-class wellness program including complimentary massages and chiropractic care

Generous employee discount on H2V, our proprietary skincare line

Medical, dental, and vision benefits, plus a 401K retirement plan

Stress-free shift coverage and flexible scheduling plus vacation and sick days

Advancement through development coaching, training, and the opportunity for annual raises and career growth

Come meet us at our Job Fair

Wednesdays between 10 AM and 1 PM

At the San Francisco location.

Burke Williams Spa San Francisco

845 Market St. Suite 510

San Francisco, CA 94103

Located at the San Francisco Centre mall above Bloomingdales

Interviewing for:

Front Desk with room to grow

$21.00 per hour

Full-time, Part-time and flexible schedule!

At Burke Williams, we don't just accept difference we celebrate it! Burke Williams is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, gender identity, gender expression, citizenship, pregnancy, breastfeeding or related medical condition, marital status, physical and mental disability, military and Veteran status or any other characteristic protected by state or federal law.

To apply click on this link: Apply Here

(or enter the url into your browser)

Safety Standards

Your health and safety have always come first with our standard extensive cleaning protocols. Due to new guidelines surrounding COVID-19, we have gone above and beyond to add additional sanitizing and disinfecting measures. Please visit Burke Williams Wellness for details on all the protocols we’ve implemented.

Subject to limitations, terms and conditions. See recruiter for qualification details.

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