Job Announcement
IT Specialist
Title: Information Technology Specialist
Regular Full Time: 40 hrs./week: Monday – Friday
Salary Range: $115,000 - $125,000 DOE
Reports To: Chief Operating Officer
Start Date: Open until filled
The Opportunity:
Are you an experienced information technology professional? If so, Homeward Bound awaits your application!
Homeward Bound of Marin, a thriving and progressive nonprofit dedicated to eradicating homelessness in Marin County, presents an incredible opportunity for an Information Technology Specialist. With an illustrious 50-year history and robust interdisciplinary partnerships, our organization is poised for remarkable growth. At Homeward Bound, we champion Justice, Equity, Diversity, and Inclusion in every facet of our work environment.
This pivotal role as the Information Technology Specialist is an opportunity to lead and shape the IT infrastructure of Homeward Bound, contributing to the success of our mission to end homelessness. The successful candidate will play a key role in ensuring that Homeward Bound can meet the technology needs of a diverse and growing organization.
The Information Technology specialist will work on-site at our Novato, California campus. Some remote work may be allowed, depending on business need, after the 90-day probationary period.
The Ideal Candidate:
We are in search of an experienced IT professional to oversee our hardware and software needs. If you have a background in information technology, exceptional communication skills, and an unwavering passion for making a difference, we want to hear from you. The ideal candidate will bring a proven track record in information technology, with a broad knowledge of common business hardware, software, and database infrastructure. The ability to work with employees at a variety of skill levels and navigate the complexities of a nonprofit environment are highly valued skills.
At Homeward Bound, we recognize the power of diversity, and we encourage applications from candidates with a variety of backgrounds and experiences. If you are someone who brings a unique perspective and a genuine commitment to equity and inclusion, we invite you to join us in our mission.
Required Qualifications:
Solid knowledge of technical support operations including printers, desktops, laptops, video conferencing, a UniFi Ecosystem, Microsoft Office 365 including SharePoint and Exchange, and Salesforce.
Strong understanding of the principles of computer security, particularly in a HIPAA environment.
Bachelor's degree is strongly preferred and/or certification(s) in a technical discipline related to IT is preferred.
Excellent interpersonal and communication skills, including writing skills for the creation of documentation.
Valid California drivers license to provide on-site support to multiple facilities in Marin County.
Knowledge of HMIS is a bonus.
Major Responsibilities
1. Hardware & Software Management:
Ensure accountability and proper operation of hardware and software systems while managing proper inventory and lifecycle processes
Develop and enforce IT security policies, user interface standards, and acceptable use guidelines.
Manage IT projects by maintaining schedules, budgets, and deliverables while serving as a project manager
2. Database Oversight:
Work closely with Director of Data Analysis and Data & CalAIM Program Coordinator to administer client databases
3. Employee Support:
Provide day-to-day IT support to Homeward Bound employees by troubleshooting complex to routine requirements for IT support and escalating complex problems to external IT vendors as needed.
Equal Opportunity Statement
Homeward Bound is an equal opportunity employer. We stand for justice and equity. We celebrate diversity and we are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training.
Competitive Benefits
100 % Employer Paid Medical, Dental, and Vision Insurance
Discretionary 403 B match
4 weeks vacation
13 paid holidays
4 floating holidays
12 Sick days annually
5 Covid-19 sick days a year
Employee Assistance Program
Free lunch at Admin Site, and more
Comprehensive list provided at offer
To Apply:
Send resumes to: Lee Callero HR 415 382-3363 ext. 225
