Exceediois a
managed services provider located in Scotts Valley with a client roster that
includes non-profit organizations, community clinics, government agencies, and
local businesses. We are a close-knit team that strives to provide our
clients with the best service in the industry by managing all system
components and advocating for our end-users. Our clients are doing important
work both regionally and globally, and we want to make sure that nothing stands
in their way.
What We Are Looking For
We are expanding our support desk and on-site team and want to find people who love talking
to customers, are eager to make IT problems disappear, and are fun to work
with. We are an inclusive community and encourage applicants of all identities
and backgrounds. Recent college graduates are also encouraged to apply.
What You Will Do
Supporting customers through email, phone and remote access systems
Support the customers using those devices both remotely and on-site
Monitor systems
Maintain knowledge base
Stay up to date with industry standards and best practices
Qualifications for the Job
Incredible customer service and time management skills
Excellent troubleshooting skills
Experience working on a team
Desktop management experience for Windows systems
Mobile Device management experience for Android and Apple
Experience with O365 and cloud services
Physical Demands
The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is required to: regularly
sit or stand for extended periods of time; regularly use a telephone, keyboard,
and monitor; occasionally lift and/or move up to 25 pounds.
Compensation
Competitive wages based on experience: $41,600.00 to $56,160.00 /year
Full medical
Child dental
401k with 4% match
How to
Apply
Please send a resume to resumes@exceedio.com. For
more information about our company, please check out our website.
