Join Our Dynamic Team in Berkeley!
We are a high-end electronic repair shop serving a diverse customer base with expert repairs. We are looking for both experienced Repair Technicians and motivated individuals eager to learn and grow into the role of a Repair Assistant. If you are passionate about technology and excited to develop your skills in diagnosing and repairing various devices, we want to hear from you!
We have two exciting opportunities:
1. Experienced Repair Technician
As a key member of our team, you'll be responsible for providing high-quality repairs, ensuring customer satisfaction, and helping to train new team members.
Key Responsibilities:
- Diagnose and repair hardware/software issues on laptops, desktops (PC and Mac), smartphones, tablets, and gaming consoles.
- Perform advanced component-level repairs (screen replacements, motherboard fixes, charging port repairs, battery replacements).
- Install firmware, drivers, and operating systems (Windows/macOS).
- Troubleshoot complex issues like liquid damage, power failures, and overheating.
- Perform data recovery and restore client data.
- Maintain clear communication with customers regarding repair status.
- Organize your workspace, manage tools, and track parts inventory.
Qualifications:
- 3+ years of experience diagnosing and repairing electronic devices.
- Strong knowledge of Windows/macOS environments.
- Proven hardware repair skills, including motherboard and component repairs.
- Data recovery experience is a plus.
- Certifications like CompTIA A+ or Apple Certified Mac Technician (ACMT) preferred.
- Attention to detail, ability to work independently, and strong customer communication skills.
2. Repair Assistant
This entry-level role is ideal for someone passionate about technology and eager to learn. You'll support our technicians and gain hands-on experience in a professional repair setting.
Key Responsibilities:
- Assist experienced technicians with diagnostics and repairs.
- Learn to perform basic repairs such as screen and battery replacements.
- Support the organization of workspaces and inventory management.
- Communicate with customers regarding basic inquiries and repair status.
- Participate in on-the-job training to develop technical skills.
Qualifications:
- A strong desire to learn and develop technical skills.
- Basic knowledge of computer systems and electronics is a plus.
- Excellent communication skills and a customer-focused attitude.
- Ability to work well in a team and follow instructions.
Preferred Qualifications:
- Previous experience in a tech-related role is a plus but not required.
- Any technical certification or relevant coursework is an advantage.
Work Hours:
Monday to Friday, 9 AM – 6 PM, with occasional Saturdays.
How to Apply:
Submit your resume and a brief summary of your experience, along with your expected hourly rate or salary. If applying for the Repair Assistant role, include a brief statement on why you're interested in learning and growing in this field. We’ll reach out with additional details.
