IXL Learning, a leading EdTech company with products used by 15 million students worldwide, is seeking a Product Manager, Communications & Special Projects. This position is a key business partner and works with just about every team across IXL, including Product Management, Sales, Account Management, Marketing, Customer Support, and Professional Learning. This high-visibility role also interfaces heavily with IXL executive leadership, and reports directly to the VP of Product.
The ideal candidate is analytical, solutions-minded, and action-oriented – someone who thrives in highly collaborative environments. You are an exceptional communicator, with an ability to convey complex ideas in an understandable way to various audiences. You’re just as comfortable conducting product training for a new employee as you are speaking with leaders at the country's largest school districts about IXL.
You are a strategic business thinker who wants to dive in and problem solve. You are customer-obsessed, and you enjoy finding (sometimes creative and unique) ways to solve user problems with existing teams and tools. Though you will work very closely with product managers, you understand that product value doesn’t always mean developing more features.
WHAT YOU'LL BE DOING
Develop a deep knowledge of the IXL product and its myriad applications, benefits, and abilities
Become fluent in how the IXL product can be configured and used to address specific customer needs
Partner with Product and Marketing to develop and execute launch plans, making it easy for all users to discover, understand, and use new features (especially in conjunction with the product offering as a whole)
Serve as “central command” for communication around product launches
Organize, develop, and institute business processes/workflows (or modifications to existing ones) that sustain the product throughout and beyond launch
Serve as the product expert in various settings: manage product launch activities, provide internal product training, represent the product on sales calls, help our contracts team respond to requests for proposals (RFPs), and more
Partner with customer-facing team leaders and product managers to identify, understand, and propose strategic product enhancements and/or key use cases based on customer feedback
Be responsible for a sophisticated set of demo accounts and data that empower sales and support teams to effectively represent the IXL product in customer-facing settings
WHAT WE'RE LOOKING FOR
Bachelor’s or Master’s degree in STEM or a related field
5+ years of experience as a product manager is ideal, but will also consider a mix of product and solutions-oriented experience
Some experience and/or familiarity with K-12 education in the United States is preferred (classroom, volunteer, school administration, etc.)
Experience with complex B2B products is preferred, especially on the product and/or operations side
Experience in technical sales roles is a bonus, especially in enterprise settings and/or with complex user types
Our pay ranges are determined by role, level, and location. The base salary range for this full-time position is $125,000 to $180,000 + equity + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire pay for the position. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.
ABOUT IXL LEARNING
IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:
1 in 4 students in the United States uses IXL.com
Rosetta Stone provides an immersive learning experience for 25 languages
Wyzant is the nation's largest community of tutors, covering 300+ subjects
Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.
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