Assistant Hospitality Manager

Assistant Hospitality Manager

27 Apr 2024
California, San luis obispo 00000 San luis obispo USA

Assistant Hospitality Manager

Pianetta Winery, a small, family owned winery, is seeking a tasting room assistant manager.

The ideal candidate is energetic, professional, enthusiastic, and who takes initiative.

Someone who is professionally minded and has an interest in the Wine

Industry. Outgoing and sales driven, that can create a positive experience for club members and guests.

We are a small team and value input from all our team members in a collaborative

environment. We can train and introduce the proper candidate to our story, history,

wines, winemaking style, and overall goals for the atmosphere we present.

Main responsibilities are to oversee the day to day operations including:

 Train and supervise tasting room employees. (We will train ideal candidates regarding our management style and protocols)

 Acquire and maintain a thorough knowledge of our wines and winery

 Scheduling shifts

 Maintaining sales and inventory reports

 Data entry

 Club, shipment, and email management

 Event management

 Updating, adding to, and editing OrderPort

 Professionally handling customer concerns

 Working with Canva or other design software while adhering to our brand style

 Creating sales strategies for membership gains and reaching sales goals

Other responsibilities:

 Host guests and club members and maintain focus on sales goals

 Schedule appointments as requested via email or telephone

 Positively and enthusiastically share our brand story

 Participate in special events

 Follow and execute daily operating procedures such as inventory, sales reporting,

 scheduling etc.

 Complete tasks in a timely manner and adhere to a scheduled work plan

 Greet all customers and poor wines for tasting

 Provide general tourist information

 Stocking retail items and wines

 General house keeping

 Process order requests

 Other duties assigned by lead personnel

Requirements and expectations:

 Attention to detail

 Taking initiative

 Website editing (WIX and software items)

 Strong organization skills

 Ability to troubleshoot and complete maintenance tasks

 Learning our POS system, order port, and other software

 Professionalism with customers and associates

 Ability to work with others

 Acquire a knowledge of wines

 Professional appearance

 Excellent communication skills

 Lift and carry 45lbs

 Stand for long periods of time

 Work weekends

 Must be 21 years of age or older

We are willing to train a promising candidate.

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