La Perdignus Wine - Tasting Room Associate
La Perdignus Wines, situated in the bustling community of Tin City, is seeking a professional and enthusiastic tasting room associate to join our team on Saturdays, with the potential for additional weekend shifts. Responsibilities would include providing exceptional customer service, selling wine and club memberships, maintaining a clean and welcoming environment, and assisting with events. This is an hourly part-time position at a rate of $19/hr plus tips. The ideal candidate is looking to invest in this position that will allow growth and opportunities in the future.
Position Summary
Under the direction of the Tasting Room Manager, we are searching for staff that has a background in customer service, a good eye for detail, and truly enjoys fostering a wonderful experience for every guest who visits the tasting room. As a Tasting Room Associate, you will be our guests' main point of contact, so a polite, friendly, and energetic demeanor is a must.
Duties & Responsibilities
Ensure that all guests feel welcome and are given responsive, friendly, and remarkable service at all times
Commit to being a professional and hard-working co-worker as the culture of the tasting room is very important
Passion for wine, food, people, and the hospitality industry, this is the foundation for ensuring guests have a memorable experience
Acquire and maintain knowledge of the winery and its wines
Ability to serve winery food offerings that will be an integral component of the guest experience.
Describe wines and winery history, answer visitor questions about wines
Sell wine and wine club memberships based on monthly goals
Handle routine sales transactions that include operating the register
Assist with display and stocking of merchandise items and wines
Ensure that merchandise displays and tasting bar are kept in immaculate condition
Able to assist with bussing tables as needed to maintain a clean and professional environment
Assist with special events as needed
Represent winery at outside functions as needed
Assist in training and orientation for new and/or on-call staff
Attend regularly scheduled monthly staff meetings and training
Ensure all safety and health policies and practices are fully executed
Additional duties as assigned by Tasting Room Manager
Qualifications
Must be at least 21 years old
High School Diploma or Equivalent
Demonstrated ability to multi-task, follow up, and work in a fast-paced environment under pressure
Must be flexible in working weekends and special events
At least one year experience in the hospitality industry, preferably in a tasting room or as a restaurant server is highly desired but not required
Customer service and or retail experience
Excellent organizational and interpersonal skills with attention to detail
Experience with POS System
Demonstrates reliability and punctuality, works effectively in a team environment, adherence to all safety regulations and operating procedures
Physical Requirements
Must be able to lift up to 50 lbs
Position requires prolonged standing, bending, stooping, twisting, and lifting products
