Coastal Computers, with NETCARE Managed IT Services using Kaseya and Datto management software. We are the longest continuously operating IT company on the California Central Coast (Since 1978). We seek a full-time IT technician to work throughout the San Luis Obispo County area. We support a wide variety of small to medium businesses, with most of our clients being Dental offices. We provide managed services, remote monitoring and management, hardware and software maintenance, backup services and all levels of IT support. We build, install and maintain our own servers and workstations based on Intel, Gigabyte, and Samsung product lines.
We are looking for individuals with good IT skills, knowledge, and experience with Small Business support.
Desired Skills, Experience, and Qualities include:
Experience troubleshooting network, workstation, and printing issues in the field.
Knowledge of all current Windows OS Servers and workstations.
Ability to bench repair Windows computers and work with virus and malware removal.
Experience with remote connection and troubleshooting tools.
Familiarity with MSP and RMM software, UTM routers, and cloud backups is a strong plus.
Software development, web, and database knowledge can also be a plus.
We seek a person who is:
A Team Player skills, with a helpful, whatever-it-takes attitude and desire to provide quality service.
Honesty, Integrity, and Openness are absolute necessities.
A good communicator who can work well with customers.
Ability to prioritize and multitask
Strong troubleshooting and critical thinking skills
Deadline and detail-oriented, good at paperwork, concise and complete.
