Reporting to the Director of Revenue & Reservations Management, the Revenue & Reservations Management Analyst is responsible to support the hotel Commercial Strategy team with reporting and data analysis. The role supports the DRM in their efforts to improve and maintain data quality efforts in all areas of revenue reporting. The role also facilitates system maintenance tasks including but not limited to rate loading and inventory management, maintenance of rate parity across all selling channels and content management. They manage special projects related to Revenue Management and complete a training curriculum aimed at developing into a future Revenue Management leader within AccorResponsibilitiesMaintains accuracy of information and data and creates/enhances automation efforts in reporting tools.Assists in the preparation of competitive analysis and other supporting documents for presentation at various revenue meetings, or for required reporting within the hotel, or to corporate teams, and ownership.Accurately generates and updates all Revenue Management reports. Serves as primary link for reporting and analytical needs of the Revenue Management team, and ad-hoc reports for senior leadership.Assists in the monthly forecasting process, and creation of the annual budget and marketing plan documents, as well as long term projections.Assists in managing availability, rates and inventory in all channels, and communicates strategies and restrictions to operations teams.Responsible for maintaining rate parity across all channels, including collaborating with the sales team regarding follow up processes for repeat offenders.Assists with system maintenance including but not limited to, rate loading, product loading, restrictions management, monitoring forecasted demand, and running daily system checks. System expert within distribution, RM and reporting platforms.Aids in management of electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.Aids in management and communication of offers and promotions, working with reservations and marketing team to ensure accurate information is displayed to guests and internal staff.Maintains close relationships with Central Reservations team to ensure the call center is up to date on the hotel’s information at all times.Manages relationship with Distribution System Support team, manages technical tickets and loading request follow ups.Supports special projects within Revenue Management and Distribution, focused on uncovering new revenue opportunities, including opportunities for ancillary revenue production.Optimizes systems such as Nor1, Ideas G3, Resort Pass, etc. to support rooms & ancillary revenue production.
