Job Summary :Under the Branch managers direct supervision with technical review by the ordering Optometrist, is responsible for fitting both rigid and soft contact lenses using an approved spectacle prescription.Essential Responsibilities :Duties include but are not limited to : measurement of corneal curvature by use of a keratometer; selection of lens size; inspection of fit through the introduction of fluroscein and the use of a Burton Lamp and / or slit lamp; training patients, individually or in groups, in the proper procedure for wear and care of daily and extended wear contact lenses; receives and inspects contact lenses; maintains and reorders stock; rotates solution; refers for conditions that deviate from the norm, completes necessary records and requests future appointments as necessary. make available to patients, pertinent literature and associated contact lens products. As applicable, is responsible for the sale of sunglasses to contact lens patients. May also be required to perform spectacle dispensing and related activities. As pathological conditions are observed, refers patients to the Ophthalmologist or Optometrist for care. Enters prescription and sales information into computerized system and performs all other clerical functions required to satisfy patient needs. Completes vendor order card for trial lenses and sends to the Regional Customer Service Center. Completes vendor order form to accompany prescription card to Regional Contact Lens Department. Receives contact lenses from supplier as appropriate. Checks the specifications of the lenses and the charges for accuracy. Make future appointments when necessary. Completes all appropriate forms, including Medi-Cal and Medicare insurance, etc. Explains policies and procedures regarding refunds and lens replacement agreements to patients. Performs customer service and floor coordinating duties. Perform all other duties as required to ensure proper fit of contacts for patient satisfaction, including various clerical functions when necessary. Supervisory Responsibilities : This job has no supervisory responsibilities. Corporate Compliance Accountability :Grade : 40Basic Qualifications : Experience2 years contact lens journeyperson or Technician II. NCLE (National Contact Lens Examiners) certification. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be willing to work in a Labor Management Partnership environment. Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.EducationHigh School Diploma / GED. 50 mile travel and 25 wpm required.License, Certification, RegistrationNational Contact Lens Examiner - Basic Certification OR National Contact Lens Examiner - Advanced CertificationAdditional Requirements :Preferred Qualifications :
