Automotive Service Writer

Automotive Service Writer

20 Oct 2024
California, Stockton, 95201 Stockton USA

Automotive Service Writer

ALLPRO TIRE AND WHELLS is looking for an Automotive Service Advisor!

We are looking for someone with a passion for automotive and a drive to achieve 100% customer satisfaction, self-motivated, reliable, and has a desire to train in the automotive field.

Responsibilities:

- Greet customers in a timely and friendly manner.

- Schedule service appointments.

- Serve as the liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

- Prepare repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required

- Provide the client with an accurate estimate of repair or maintenance cost, and/or a minimal diagnostic fee with an explanation of associated costs, detailing problems and pertinent information, and secure client authorization of repair or service.

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