Associate Customer Market Manager

Associate Customer Market Manager

08 Apr 2021
California, Sunnyvale, 94085 Sunnyvale USA

Associate Customer Market Manager

Genesis10 is seeking an Associate Customer Market Manager for a 12 month contract position with our client. This is a remote position.

Responsibilities:
  • Ensure emails are correctly entered into our email platform, targeting the right audience, and are QA'ed effectively before deploying to customers
  • Draft weekly/monthly performance reports that can be sent to leadership to ensure target benchmarks are being met and flag opportunities for optimization/improvement
  • Act as a central liaison between the lifecycle marketing and CSO to ensure proper communications, change management, regular updates, and feedback are being funneled across both teams
  • Own the ongoing project management, process creation, progress reports, evolution / roadmap, stakeholder management, and transition of email plays from Sendbloom to Responsys
  • Provide recommendations on copy & content updates, gaps, and areas of improvement based on email metrics, overall customer engagement, and CSO feedback / best practices
  • Own the operational day-to-day of the Lego Program, including Smartsheets process, raising dashboard issues and opportunities with central ops, operational updates to the process and documentation, and partnership with peer(s) to ensure all
  • plays are successfully sent each week

Basic Qualifications:
  • 2+ years of experience in marketing
  • Strong organization skills with a keen attention to detail
  • Proven program management skills in previous roles
  • Excellent communication, copywriting, and problem-solving skills
  • Ability to quickly learn on the job and pick up new tools like email platforms
  • Experience with major email marketing service providers (Mailchimp, Hubspot, etc)
  • Knowledge of MS Office (Outlook, Excel, Word and PowerPoint)
  • Ability to build authentic business relationships and effectively deal with relational challenges as they come up
  • BA/BS degree
  • Experience administering marketing automation or email marketing (e.g. Eloqua, Marketo)
  • Proven program management skills in previous roles
  • Strong organizational skills with a keen attention to detail
  • Proficiency in learning complex software solutions
  • Excellent communication, interpersonal, team building and problem solving skills
  • Ability to demonstrate resourcefulness, motivation, initiative and leadership
  • Ability to build creative solutions and drive results
  • Ability to work in a fast-paced, startup environment
  • Able to work as a W2 employee of Genesis10 (no corp to corp)

If you have the described qualifications and are interested in this exciting opportunity, apply today!

About Genesis10:
Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com "Genesis10 is an Equal Opportunity Employer, M/F/D/V

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