Vacancy expired!
Mid-sized Thousand Oaks financial services company seeks bright and articulate person with strong negotiations skills.Description
The ideal candidate will possess and demonstrate the following:
Ability to handle high call volume, inbound/outbound
Ability to adhere to all state, federal, regulatory and client guidelines
Excellent written and verbal communication skills are a must
Minimum of 1 year collections, telemarketing, sales, or call-center experience preferred.
Previous skip-tracing and/or research experience a plus.Requirements
Duties of a collector include, but are not limited to:
Utilize collection demand scripts; and adapt scripts as necessary in order to negotiate/resolve disputes and/or challenges;
Research accounts with state and federal regulatory bodies to verify/locate responsible parties;
Maintain an active inventory of no less than 250 accounts while consistently achieving monthly collection goals;
Use collection systems and technology to monitor, notate and schedule accounts for collection activity;
Investigate, evaluate, and analyze data in order to determine debtor's ability to pay;
Adhere to assigned work schedule and hours;
Attend and participate in all training classes and or meetings requested by management.
Bilingual preferred: Spanish.
Benefits include competitive wages, 401k, health, dental, vision, paid vacation, holiday, and sick payThere is opportunity to work from home!
If interested, please include your resume in your response with subject line reading "Collections Position."
