Join Our Team as a Customer Service Representative!
Are you passionate about helping others and providing exceptional service? Do you enjoy working in a collaborative and dynamic environment? If so, we have the perfect opportunity for you!
Position: Customer Service Representative
Work Type: Remote (via Zoom)
Job Overview:
As a Customer Service Representative, you’ll work directly with union members to review their benefits and provide support to ensure they fully understand and utilize their options. This role is perfect for someone who thrives on building relationships and delivering top-tier service—all from the comfort of your home!
Key Responsibilities:
Conduct virtual meetings via Zoom to review union members’ benefits.
Provide clear, accurate, and professional explanations of available options.
Address member inquiries and concerns with empathy and efficiency.
Maintain accurate records of member interactions.
Collaborate with team members to ensure high satisfaction rates.
Qualifications:
Excellent communication and interpersonal skills.
Comfortable using Zoom and other online tools.
Self-motivated with strong organizational skills.
Ability to work independently in a remote environment.
Prior customer service experience is a plus but not required—we will train you!
Perks and Benefits:
Work-from-home flexibility.
Comprehensive training program to set you up for success.
Opportunities for growth and advancement.
Competitive compensation and bonuses.
Be part of a team that makes a difference in union members’ lives!
Apply Today!
If you’re ready to join a supportive team that values your skills and dedication, we want to hear from you! Submit your resume now and start your journey toward a fulfilling career.
Take the first step to a rewarding future—apply now!
