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Chick-fil-A 101 & Telephone is looking for outgoing and responsible Team Members to manage all transactions and relationships with our guests efficiently and accurately. A Customer Service Team Member's (internally called a Hospitality Team Member) main responsibilities include taking customer orders, payment, fulfilling orders, cleaning, stocking and ensuring that the guest feels cared for. The applicant we would like to employ must be able to connect with our guests in a caring way. Excellent communication skills are paramount to help us continue to meet our guests’ expectations and go the second mile.WHO WE AREVoted as America’s favorite & one of the fastest-growing restaurants in the country Industry leader in customer service and hospitality Robust team member and leadership development program, adding value to YOUStrong Values of Care, Excellence, Teamwork and Hustle Individually owned and operated.YOUR BENEFITS:Total Package up to $35,100Starting Pay $15/hr 401K (Estimated $1,250/year)College scholarship opportunities (Up to $2500/yr) Free meals (Estimated $2,665/yr)Opportunity to earn tips if cross-trained as a delivery driver (Estimated $3-5/hr tips)Closed on Sunday (Also Closed on Thanksgiving and Christmas Day) Career advancement opportunities: Trainer, Team Leader, Supervisor, Manager, Director Strong company culture that makes it a great place to work.QUALIFICATIONS At least 15 years old (18 with at least one yr driving experience/clean driving record to be cross-trained as a delivery driver)Strong verbal/non-verbal communication skillsOutgoing and friendlyPositive attitudeTeam playerMust be able to work most Fridays, Saturdays and at least one other day in the weekAbility to lift up to 40 lbs consistentlyTEAM MEMBER CHARACTERISTICS:Every member of our team should work with these characteristicsLove:A passion to serve and care for others Joy:A contagious spirit of happiness that encourages others Peace:Inner calmness while under pressure Patience:Waiting with grace without getting angry Kindness:Show care by being genuine, proactive and personal with others Goodness:Always doing what is right even when not seen by others Faithfulness:Always do the next best step Gentleness:A soft approach when talking with and helping others Self-Control:Advocate for your goals while controlling your ego.JOB DUTIES AND RESPONSIBILITESShow up on time, have a great attitude and work hard for your entire shift Acknowledge guests as they enter and leave the restaurantTake ordersServe guests in the restaurant as well as in the drive thruAccept cash/credit card payments and give proper changeResolve customer issuesClean the dining room and provide "Second Mile" serviceBag food and ensure accuracyHave menu knowledge and make product suggestions, when appropriateHelp keep the restaurant neat, clean and sanitizedOffer help and support to fellow Team Members when possibleThis job description is not all encompassing and may be updated at company discretion based on evolving business needs.HOW TO APPLYApply online today and we will call/text you to set up an interview. Chick-fil-A 101 & Telephone in Ventura is a local small business. We provide equal employment opportunity and comply with all federal, state and local laws.Please apply online with Chick-fil-A 101 & Telephone at: https://chick-fil-a-101-telephone.apply-now.us/job/225400/chick-fil-a-restaurant-front-team-member-hospitality?s=cl
