Bilingual Patient Care Coordinator (Remote - California ONLY)
Are you a compassionate, bilingual professional with a passion for helping others? We're looking for a Bilingual Patient Appointment Coordinator to join our team remotely! If you're in California, have experience in a dental or medical office, and enjoy working in a patient-centered environment, this role could be perfect for you.
Position: Bilingual Patient Appointment Coordinator
Location: Remote (California residents only)
Hours: 7:30 AM - 4:00 PM (Lunch: 11:30 AM 12:00 PM) non-flexible schedule
Key Responsibilities:
Answer incoming patient calls and provide excellent service
Assist patients with scheduling, billing, and general inquiries
Maintain patient records with accuracy
Communicate with dental providers and office staff as needed
Requirements:
Bilingual (English/Spanish) skills required
Previous experience in a dental office preferred (medical office experience acceptable)
Strong phone etiquette and communication skills
Comfortable with technology, including: Windows operating systems, Microsoft Office Suite (Word, Excel, Teams), Experience with Open Dental software preferred
Must have access to a quiet and private environment to adhere strictly to HIPAA regulations
Reliable home internet and Wi-Fi connection (with a $50/month reimbursement stipend)
Ability to work independently and manage time effectively
Compensation & Benefits:
Pay range: $18 - $22 per hour (depending on experience)
100% covered employee health, dental, and life insurance, no waiting period. Optional benefits include vision and chiropractic care
Flexible remote work (California-based only)
40 hours vacation time for 0-12 months, 80 hours after 12 months
Paid sick time
Opportunity to work with a dynamic team dedicated to patient care
