We are seeking a bilingual, organized, and compassionate Dental Receptionist/Treatment Coordinator to join our patient-focused family owned dental office.
As the first face patients see and the guide through their treatment journey, you will play a vital role in creating a welcoming, trustworthy, and professional experience.
Requirements:
Previous dental office experience in both front desk operations and treatment coordination is required
Bilingual – fluent in both English and Spanish
Strong knowledge of dental procedures, terminology, and insurance
Excellent communication and interpersonal skills
Confident discussing finances and treatment options with patients
Ability to multitask, prioritize, and maintain attention to detail in a busy environment
Professional, reliable, and team-oriented mindset
Reception Duties
Greet and check in patients warmly
Answer phones and manage appointment scheduling
Verify insurance eligibility and benefits
Maintain accurate patient records and handle necessary paperwork
Collect and process payments
Provide general front desk support to ensure smooth daily operations
Treatment Coordinator Duties:
Present detailed treatment plans to patients in an easy-to-understand manner
Explain procedures, timelines, and financial options clearly and confidently
Review insurance benefits and out-of-pocket costs with patients
Assist patients in making informed decisions about their dental care
Coordinate and schedule follow-up appointments and phased treatment
Follow up on unscheduled treatment and pending cases
Act as a liaison between the clinical team, patient, and insurance when needed
Compensation: Pay is based on experience, education, certifications, licenses, skills, and training.
Please submit your resume in an email response to this ad. We’re excited to meet someone who is passionate about patient care and ready to grow with our team!
