Vacancy expired!
Are you an upbeat team player who likes a busy office? Do you like to help people? If definitely YES, then see below!
This is for a front desk position at a growing Naturopathic office in beautiful Ojai. As the first point of contact for patients, you will play a crucial role in providing excellent customer service and ensuring smooth operations and a great patient experience.
The schedule is part time:
Weds - Fri 10:00am - 6:00pm
Sat 9:00am - 1:00pm
Duties:
- Greeting patients
- Scheduling patients
- Answering phone calls and texts
- Multi-tasking multiple patients in waiting room and on phone
- Billing and admin for patient visits
- Office organization and cleaning
- Assisting in patient management (e.g. aiding unattended therapies)
- Presenting patients with opportunities for offers/specials/referrals
- Maintaining HIPAA confidentiality at all times
- Collaborating with medical staff to ensure best patient satisfaction
- Aiding medical staff as necessary
Skills
- Excellent communication skills, both verbal and written
- Strong interpersonal skills and a friendly, customer-oriented approach
- Ability to multitask and prioritize tasks effectively
- High attention to detail
- Medical office experience is a plus
- Service industry experience is a plus
- Computer and phone proficiency (MS office, scheduling software, etc.)
- Ability to maintain composure in fast-paced and sometimes stressful situations
- Requirements:
At least 1 year of customer-facing front desk type of experience.
Training will be provided!
Sunnyside Productions LLC is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.
