SAGE Services Supervisor

SAGE Services Supervisor

15 Nov 2024
California, Ventura county, 93001 Ventura county USA

SAGE Services Supervisor

Required Qualifications:

High School diploma or GED, at least 2 years’ experience professionally supporting individuals with

intellectual/developmental disabilities, valid California driver’s license, maintains current automobile

insurance, access to a vehicle to transport individuals, DMV report, maintains first aid and CPR

certifications (on the job training and assistance is provided), physically lift and carry up to 25-pound items,

unless imposed by a physician in writing, ability to be physically attentive/active to meet the needs of the

persons served, ability to use the computer or sit for extended periods of time (if needed), maintains a

negative alcohol/drug screening in accordance with California law, clears/maintains Department of

Justice/FBI clearances, maintains a flexible schedule to meet the needs of the position including evenings,

weekends, and holidays, typing speed of at least 40 WPM, strong proficiency in technology (Microsoft,

internet, computers, cell phones, etc.), problem solving, conflict resolution, delegation, communication

(oral/written), organization, maintains an availability that meets the needs of the persons served and

company, and engaging in on-going assigned training and growth development.

Assigned Responsibilities May Include but Not Limited To:

Follows all regulations as a “Personal Attendant”, as that term is defined in California Industrial Welfare

Commission Order No. 15-2001. Coordinators are recognized as a “Direct Support Professional” or DSP,

who works directly with people with intellectual or developmental disabilities to support the people they

work with to become independent and integrated into their community and complete Activities of Daily

Living (ADLs). SAGE’s services are NOT medical/nursing/home-health/caregiving services and all

Supervisors are required to always stay within their scope of responsibilities.

Follows all policies and procedures, manages documentation/data collection/systems/communication,

schedules/facilitates/attends trainings, meetings, appointments, schedules assigned team, meets deadlines,

develops/implements objectives/programs with individuals for skill building/maintenance.

Supervises/trains/communicates/supports/works collaboratively with persons served and circle of supports

(families, day services, funding agencies, etc.) by maintaining communication, taking direction, following

through, using a team approach, brainstorming ideas/solutions, providing meaningful and engaging services,

and maintaining a consistent positive, professional attitude.

Facilitates schedules/meetings/trainings, stays up to date, helps complete, prepares generic resources,

creates program plans according to the persons served needs and IPP goals/objectives, completes

reports/updates/documentation with persons served, updates documentation, communicates with planning

team, completes leadership tasks, SIRs/APS reporting, medication refills, meets deadlines, covers for

departments/person served as needed, billing requirements, meets the needs & supervises services and

supports with person served, feedback, satisfaction surveys, quality assurance, problem solving, conflict

resolution, and communication (all communication mediums within a timely manner & within SAGE

policy).

Reviews monthly newsletter with persons served, employees, families, etc. to ensure each person is made

aware of opportunities they may wish to participate in for social interactions, engagement, peer support, and

learning new skills.

Attends scheduled events/activities to encourage participation, team building, rapport building, and setting a positive example for persons served and other team members.

Provides one or more individuals in their homes and the community with support, training, teaching, and

empowerment for skill building/maintenance areas and meeting their individualized goals, using a person centered approach, as Personal Attendants defined by California Industrial Welfare Commission Order No.

15-2001 and Direct Support Professionals (DSP). Support will vary, based on type of service being provided

and could include, but is not limited to laundry, medication, medical appointments, money management,

grocery shopping, meal planning/preparation/cooking, safety/emergency skills, health & wellness,

community connecting, cleaning, evaluating person served, creating meaningful schedules,

training/supporting individuals with individualized goals, educational goals, technology, locating and

attending classes/local resources, locating volunteer opportunities, soft skills training, personal

hygiene/grooming (which may include bathing, toileting, changing, dressing, oral hygiene), minor

lifting/transferring with adaptive/safety equipment, transportation, mobility training, implementing

behavioral plans, meeting designated deadlines, tracking goals through data collection, communicating

information, following all mandated reporting requirements, maintaining strict confidentiality/privacy

always, and completing required documentation.

Proactively responds to persons served questions, concerns, training, and feedback confidently and

independently.

Seeks training/guidance/directives from management for emergency situations (serious illness, death, police

involvement, etc.)

Works collaboratively with all departments, including communicating any employee concerns to the

employee engagement department.

Trains, supports, and collaborates with the clinical team to best support persons served who experience

behavioral/medical challenges which may include but is not limited to self-injurious behaviors, property

destruction, verbal aggression, and/or physical aggression.

Participates in the after-hours line rotation and coverage support, as assigned.

Follows all SAGE policies, procedures, mission, values, and beliefs to positively contribute to the highest

quality of services and supports.

Standard Schedule/Expectation: Maintains a flexible weekly schedule either Sunday-Thursday or TuesdaySaturday. Typical work hours will be up to 40 hours a week, 4-5 days per week, between 8:00am-10:00pm,

depending on services and support needs for everyone on assigned caseload. The Supervisor position’s weekly

schedule is subject to change, based on scheduling needs of person served and within employee’s designated

availability with SAGE, unless deemed an emergency. SAGE is supportive of employee’s having secondary

employment and educational obligations; however, their availability must still meet the needs of the role hired

to fulfill and not conflict with their current SAGE schedules or SAGE’s conflict of interest policies. Requests to

change employee availability after hired/promoted could result in status change or separation from the company

if it is unable to be accommodated. The Supervisor position is 100% in person as scheduled, including the afterhours line, and remote work is not available in this role.

Compensation Package: $25.00/Hour

401 K Retirement plan, Federal Mileage Reimbursement, Travel Time, Birthday Bonus, Phone/Data Stipend,

Health (+ Employer Contribution), Dental, Vision, and Aflac Insurance Options, Vacation Time, Sick Time,

and Bereavement Time, Holiday Paid Time Worked.

Job Details

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