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POSITION SUMMARY
Responsible for the management of custodial activities and the maintenance of positive client relationships.
KEY DUTIES/RESPONSIBILITIES
Communicates closely with clients to ensure satisfactory service delivery.
Works closely to employees to resolve any problems related to service delivery.
Works closely with Operations Manager to keep operations within budget.
Provides training to janitors including: initial and ongoing technical, customer service and safety training; and on-site orientation training.
Walks buildings before the start of service delivery to assess building's needs, establish the cleaning routine and determine weekly/periodic task schedules.
Rolls out service program including extra effort necessary to get building up to speed and transition to regular program.
Make regular visits to accounts to maintain visibility with client and ensure that work is being performed to company standards.
Performs monthly inspection forms.
Screens and interviews job applicants for openings at all accounts.
Requisitions and installs all necessary equipment and supplies at new accounts.
Manages the inventory of supplies and equipment.
Ensures necessary repair/maintenance of equipment at all accounts.
Maintains accurate MSDS books for all accounts.
Works with Admin Team to tailor required logs and documentation to each account.
Reviews and approves employee timesheets for accuracy.
Deliver timesheets to Payroll Administrator on time.
BUSINESS/PROFESSIONAL SKILLS
Excellent written and verbal communication skills.
Ability to build trust, value others, communicate effectively, collaborate with others and solve problems creatively.
Ability to proactively establish and maintain effective working relations with employees and other departments.
Attention to detail, excellent organizational skills and ability to multi-task.
Superior leadership skills and ability to manage and motivate others.
Bilingual applicants are preferred
Driving record will need to be provided
Must be able to work in the United States
