Seasonal Fulfillment Specialist /Returns Processor/ Returns Specialist
Job Summary:
Jump into the fun with our team at the distribution center! From picking and packing orders to mastering returns, you'll be at the heart of the action. Plus, you'll get to chat with our awesome customers, ensuring they always have a fantastic experience.
This cool seasonal gig runs from October 2024 to January 2025. And guess what? We've got flexible shifts from 6:00am to 10:00pm, Monday to Sunday.
Ready to join the adventure? We're excited to welcome you!
Scope/ Supervision and Interaction:
This position reports to the Distribution Center Manager and collaborates closely with the Returns Supervisor and the Distribution Center Floor Lead.
Responsibilities:
-Handle end-to-end order fulfillment – from picking and packing to shipping customer orders.
-Process customer return paperwork using the NetSuite order management system.
-Engage in daily operations, focusing on processing returns, refurbishing products, data entry, and shelving.
-Reach out to customers via email or phone to address order and return-related inquiries.
-Ensure meticulous labeling, inventory control, and organization of refurbished and returned items.
-Adhere to flexible warehouse shifts, Monday to Sunday, 6:00am to 10:00pm, adapting to business needs and individual schedules.
Seasonal employment between October 2024 and January 2025, with potential weekend shifts during high-volume times. Specific working hours are not guaranteed.
Qualifications/ Requirements:
-Prior knowledge of pick-pack-ship, returns, and inventory processes is advantageous.
-Stellar written and verbal communication, attention to detail, and critical thinking skills.
-Previous experience in returns or customer service is beneficial.
-Proficiency in standard computer operations, encompassing MS Excel, MS Word, and email.
-Demonstrates high levels of integrity, adaptability, and efficiency in task prioritization.
-Thrives in a bustling, entrepreneurial setting and displays a hands-on approach.
-Shows persistence, a deadline-driven mindset, and unwavering commitment to completing projects.
-Values collaboration and actively contributes to team growth, fostering a positive working environment.
-Open to working weekends/holidays during peak seasons.
-Physical capacity to stand for prolonged durations, undertake computer-related tasks, and lift items up to 50 pounds.
-Observes warehouse dress code, including wearing closed-toe shoes.
Job Type: Onsite/ Part-Time
Work Location: Oxnard, CA
Offering: $16.00 Per hour
