Enters information into databases and/or software programs by inputting alphabetic and numeric information on a keyboard or optical scanner, uploading data from outside sources, and/or transcribing audio and video content.
Compares data with source documents and utilizes documentation verification formats to detect and correct recording and data entry errors and reports them to supervisors as needed.
Maintains operational records and logs of activities and work completed.
Adheres to organizational processes to maintain data accuracy, integrity, and confidentiality.
Establishes entry priorities by following organizational processes or conferring with team leadership.
Verifies customer and account data by reviewing, correcting, deleting, recovering, or reentering data.
Purges files to eliminate duplication of data.
Secures information by completing database backups.
Maintains customer confidence and protects operations by keeping information confidential.
Looks for ways to improve data collection processes, including the design of forms and templates, for data entry.
Operates office equipment as needed to assist in data entry operations.
Contributes to the team effort by accomplishing related results as needed.
Data Entry Clerk Skills and Qualifications:
Quick and accurate typing and word processing skills
Accuracy and attention to detail
Integrity, discretion, and respect for confidentiality and privacy
Ability to read, understand, evaluate, and verify a wide range of materials and information in order to recognize and correct discrepancies
Facility with technology
Adaptability, including the ability to learn and adhere to new processes and technology as needed
Active listening and communication skills
Collaborative and teamwork
Problem solving and analytical skills
Organization and time management
Tolerance for repetitive tasks
Education, Experience, and Licensing Requirements:
High school diploma or equivalent required
Previous data entry or clerical experience or experience working in an office setting required
Basic computer skills
Experience working with data-entry software or cloud storage is a plus
