Vacancy expired!
Join our great team at Hampton Inn & Suites Camarillo. We are hiring for this dual position working as a Front Desk Agent and Sales Administrator. This is a fun role which will allow you to interact with our team members and our guests and provide excellent service!
Front Desk Agent-
As a Guest Service Agent, you are responsible for checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.
Respond to guest inquiries and in a timely, friendly and efficient manner
Provide driving and/or walking directions to guests to local destinations
Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Work well in fast pace environment
Resolve guest issues
Provide or obtain accurate information
Sales Administrator-
As a sales administrator your responsibilities will be:
Complete contracts and sales bids.
Maintain good rapport with Clients
Facilitate tours and book reservations as needed
Completes expense reports, orders supplies, and creates documents, PowerPoint Presentations and reports.
Communicate to and coordinate with all other hotel departments and personnel to ensure our guests experience excellent service.
Answers calls, takes messages, schedules appointments; excellent verbal communication skills required.
Occasionally work weekends or evenings to ensure events are prepared and guests needs are met.
Apply at https://careers.otodevelopment.com/
E-Verify-must be legally authorized to work in the US
Background check
Must be available to work weekends and holidays, day/night shifts