Are you ready to step into the world of beauty? Salon Nuuvo in Calabasas is in search of a Front Desk Concierge to join our exceptional team! If you're known for your warm demeanor, professional attitude, and knack for going above and beyond for guests, we'd love to meet you.
Click the link provided to fill out our Application Form
https://docs.google.com/forms/d/e/1FAIpQLSem3ONkKxRtZV0nbYP6TM43CAm20riqelLL8w2g2PckezmVg/viewform
As a Front Desk Concierge at Salon Nuuvo, you will be responsible for ensuring the smooth operation of our front desk and providing exceptional customer service to our esteemed guests.
Your daily tasks will include:
-Maintaining a superior guest experience
-Maintaining/organization of lobby and reception area
-Haircare line/ retail knowledge and sales
-Guest relations
-Answering high volume calls & schedule guest experiences
-Supporting our team of Hair Stylists
-Checking-in and checking out guests using Salon POS.
-Being the "first face" that greets our Guests, a Salon Nuuvo brand ambassador.
-Weekly/Monthly Inventory counts
-Team collaboration to ensure a cohesive and positive salon environment, where everyone is supported and motivated to excel.
Qualifications:
-Reliable & punctual
-Quick-thinking and resourceful
-Confidence with speaking over the phone, and under pressure
-Mature, tactful and know how to make a good experience great.
-Works well under pressure
-Exceptional communication skills
-Ability to thrive in a fast-paced environment
-A passion for sales and delivering outstanding customer service
-Previous experience in a luxury salon setting is preferred
-Flexibility to work evenings and weekends
-Familiarity with Meevo booking software is a major plus
By fulfilling these expectations with dedication and enthusiasm, you will play a vital role in upholding Salon Nuuvo's reputation for excellence since 2012 while creating unforgettable experiences for our valued guests.
Why Salon Nuuvo?
-Retail Commission: The more you sell, the more you earn! We believe in rewarding your sales skills with our enticing commission structure.
-Celebrity Clientele: Get ready to mingle with the stars! As part of our team, you'll have the opportunity to cater to high-profile clients, fostering connections that could elevate your career to new heights.
-Paid Sick Time: Your well-being is our priority. Take care of yourself with our paid sick time benefit, ensuring you have the support you need when life throws you a curveball.
-Healthcare Benefits: Stay healthy and happy. Full-time team members enjoy access to our comprehensive healthcare benefits package.
- 401K Benefits: Plan for the future with confidence. We offer 401K benefits to help you build a secure financial foundation for the years ahead.
-Service and Product Discounts: Treat yourself to luxury! Enjoy exclusive discounts on our premium services and products.
-Eco-Friendly: Feel good about what you do! We're committed to using eco-conscious, health-conscious, and cruelty-free products.
-Monthly Contests and Prize Incentives: Your hard work doesn't go unnoticed. Participate in our monthly contests and win exciting prizes!
-Philanthropic Community Events: Make a difference beyond the salon. Join us in giving back to our community through various philanthropic initiatives.
If you're ready to embark on a rewarding career in the beauty and hospitality industry, Salon Nuuvo is the perfect place for you. Join us for a journey filled with perks, growth opportunities, and unforgettable experiences. Apply now and let's create magic together!
About Salon Nuuvo
Through a shared commitment to excellence, Salon Nuuvo dedicated to the uncompromising quality of our service, product, people and profit, while taking exceptional care of our guests and staff. We will continuously strive to surpass our own accomplishments and be recognized as a leader in our industry.
Within the team, we share our knowledge, and the entire salon works collaboratively to attain excellence as a TEAM – and our clients certainly notice the difference.
We’re able to provide a more customizable experience for each client; from the front desk check-in, to the assistants providing the shampoo, head and neck massages; to the hair professionals providing the services; to our curated check out protocols that include evaluation forms, plus ‘callbacks’ after the services. We really focus on our operations to ensure excellence in how we deliver our experiences.
