1st and 2nd Line Support role for ERP (Preferred Sage X3), which requires application support of Sage X3 as well as technical support with diagnostic skills.
Must be able to do continuous and ongoing mapping of ERP (Preferred Sage X3) for business requirements for functional specifications.
Prepare use case scenarios for ensuring all business rules.
Provide guidance for report generations and business process reviews and end user trainings
Provide business consultancy services for finance, accounting. Plant Operations, Logistics and Documentation areas.
Formulate business requirements and prepared functional solution designs.
Suggest and implement continuous improvements and map with ERP applications.
Analyze current state of company financial and accounting operations
Document user requirements and develop specifications for customization
Developing reports using any BI tools is a plus( IBM Cognos BI using Analytics or report studio)
SQL Querying for data analysis and report building