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Cosumnes River College
Counseling Clerk I or II (Temporary)
Job Posting Number: C01526P
Salary: Counseling Clerk I - $15.10 per hour; Counseling Clerk II - $15.70 per hour
Closing Date: 06/30/2021
Complete job description and application available online at: http://50.73.55.13/counter.php?id=201067
Position Summary
Counseling Clerk I: Under general supervision, performs various public contact and counseling processing tasks of average difficulty; operations and resources are well defined.Counseling Clerk II: Under general supervision, incumbent serves as a lead person in the support services needed to counsel and advise students enrolling in the attending college; incumbent has lead responsibility for clerical operations of the counseling center; and directs the work of two or more classified employees.
[For a detailed job description for this posting Click Here.]Benefits
Assignment Responsibilities
Counseling Clerk I:
Serves as an initial source of information and assistance to persons contacting the counseling service center. Communicates with customers, employees, and other individuals to disseminate or explain information; and sets up student appointments on continuing basis. Refers student’s questions on program prerequisites or graduation requirements to the appropriate professional staff member. Reviews files, records, and other documents to obtain information to respond to requests; computes, records, and proofreads data and other information, such as records or reports; prepares and maintains student information on a computer database; assists in developing forms and procedures for counseling services; prepares and monitors daily schedule for counselors; completes work schedules and arranges appointments for staff and students; receives and verifies graduation petitions; provides backup for training student aides; composes and types letters and other correspondence, and serves on committees as assigned. Answers telephone, checks overnight messages, responds to requests, delivers messages; processes outgoing and incoming mail including delivering mail, packages, and other materials; orders materials, supplies, and services, and completes records and reports; prepares and maintains an inventory of materials needed for various processes such as student orientation files; assembles and maintains materials for application packets, group orientation sessions and registrations; keeps counselor and staff absentee records; provides backup support for departmental secretary; and assists matriculation and PFE departments daily. Performs related duties as required.Disabled Student Program: Serves as initial source of information and assistance to persons contacting the Disabled Students Program; issues equipment and assists students with computers and other equipment; proctors exams and delivers completed exams to instructors; scribes and /or reads exams for disabled students; administers tests; and provides mobility assistance training for visually impaired students.Counseling Clerk II:
Serves as an initial source of information and assistance to persons contacting the counseling service center; and serves as lead person in organizing daily changes to the operation of the counseling center. Communicates with customers, employees, and other individuals to disseminate or explain information; and sets up student appointments on continuing basis. Answers student questions on program prerequisites, graduation requirements, processes to complete, or refers to appropriate professional staff member. Works directly with or provides liaison with F-1 international student programs. Reviews files, records, and other documents to obtain information and to respond to requests; computes, records, and proofreads data and information, such as records or reports; maintains database of counseling statistics; prepares monthly reports for district and external agencies; completes work schedules and arranges appointments for staff and students; receives and processes graduation petitions; assists in developing forms and procedures for counseling services; prepares and monitors daily schedules for counselors; directs the work and assists in the training of staff and student workers; composes and types letters and other correspondence; compiles data and prepares reports; maintains master files for full-time and adjunct counselors; and prepares instructions for students regarding career and academic planning. Serves on committees as assigned. Answers telephone, responds to requests, delivers messages; compiles, copies, sorts, and files records of office activities, business transactions, and other activities; processes outgoing and incoming mail including delivering mail, packages, and other materials; orders materials, supplies, and services, and completes records and reports; prepares and maintains student files; and processes timesheets. Performs related duties as required.Minimum Qualifications
Counseling Clerk I:
Experience/Education: One year of general clerical experience. One year of college level work in business and clerical education may be substituted for the required experience.Promotional: Six months of experience in Los Rios CCD performing clerical duties at the level of Clerk I. (Promotional applies to regular, current Classified employees working with the Los Rios Community College District.)Counseling Clerk II:
Experience/Education: Three years of general clerical experience at the level of Counseling Clerk I. College level business course work may be substituted for two years of required experience on a year-for-year basis.
Promotional: One year of experience in Los Rios CCD performing clerical duties at the level of Counseling Clerk I. (Promotional applies to regular, current Classified employees working with the Los Rios CCD.)Both Levels:
Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.
(Experience Requirement: One year of experience is equal to 12 months of experience at a maximum of 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: 15 units are equal to six months of education; 30 units are equal to one year of education.)
Education must be from an accredited institution.The Los Rios Community College District is an equal opportunity employer, and does not discriminate regardless of race, color, sex, religion, age, sexual orientation, national origin, ancestry, disability, medical condition, political affiliation or belief, or marital status.
