General Purpose
The City of Arvada operates the West Woods Golf Course with a restaurant and
banquet room; responsible for selling food and beverage and to serve guests
in a warm, friendly and professional manner.Tip Eligible PositionEssential Functions / Knowledge, Skills and AbilitiesESSENTIAL JOB FUNCTIONSProvides excellent customer service to patrons of the golf course
facilities, serves meals in a professional and timely manner;Greets customers warmly and with a smile, proceeds with standard sales
approach; has thorough knowledge of menu contents, daily specials and
knows basic preparation of each (baked, fried, broiled, portion
size, approximate time, etc.)Has thorough knowledge of beverages, i.e. house brand liquors, liquor,
beer and wine that is available; knows special beverage promotions;Works in an organized, expedient manner, anticipates guests' needs;Clears dishes and tables as needed;Assists bus person when possible;Keeps stations and work areas clean;Performs all side work duties, works opening and closing as directed;
helps where needed in restaurant; attends departmental meetings; other
duties as assigned.
Qualifications - Education, Experience and Physical Demands
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIESMust be 18 years or olderMust be able to work evenings and weekends and some holidaysMust have good interpersonal skills- ability to establish and maintain
effective working relationships and supervisors, other employees, and the
general public.Previous customer service or waiting experience helpfulAbility to communicate with others, ability to use good judgment;Ability to work independently, ability to maintain a clean and neat
appearance, ability to maintain adequate attendance, ability to follow
instructions, working knowledge of all menu items and their presentation,
ability to work with a P.O.S., handle and reconcile cash banks, ability to
lift/carry up to 50 pounds.Vision Mission ValuesVision:
We Dream Big and Deliver
Mission: We are dedicated to delivering superior services to enhance the
lives of everyone in our community.
Values:
Innovation: We excel in creativity, flexibility and the use of best
practices while valuing diverse backgrounds, ideas and perspectives.
Passion: We are a high performing, inclusive team inspiring each other to
pursue excellence.
Opportunity: We value our diversity, embrace possibilities, face
challenges, persevere and take action to deliver quality resultsEqual Employment Opportunity has been, and will continue to be, a
fundamental principle at the City of Arvada, where employment is based upon
personal capabilities and qualifications without discrimination because of
race, religion, color, sex, sexual orientation, gender identity,
gender expression, national origin, ancestry, citizenship status,
marital status, pregnancy, age,medical condition, handicap, or
disability or any other protected characteristic as established by
law. The city will comply with all applicable federal and state laws and city
policy in providing equal employment opportunities.
