The Rental Retail Store Manager leads all aspects of daily rental and retail operations, ensuring every guest receives a high-quality, personalized experience. This role champions a service-driven culture by guiding and supporting a high-performing team, driving sales, and maintaining a clean, organized, and guest-ready environment. With a focus on both financial performance and operational excellence, the Store Manager fosters a welcoming, energized atmosphere where team members thrive and guests feel genuinely valued. This position reports to the Rental Retail General Manager. The budgeted salary range for this position is $64,719 to $77,663. Actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus.Applications for this position will be accepted until August 5, 2025.Essential Job Functions Coach and support staff to recommend the right gear, apparel, and accessories based on each guest’s ability level, interests, and needs Maintain a well-stocked, well-sized rental fleet and retail inventory to meet daily operational and guest demand Manage product flow by ordering from the warehouse, coordinating with other stores, and sourcing substitutions when needed Oversee merchandising standards by ensuring product is fronted, restocked, and displayed in alignment with visual guidelines Ensure accurate and efficient use of all rental and retail point-of-sale systems Lead proper handling of liability issues by overseeing documentation, product testing, and coordination with the legal department Resolve guest concerns or product returns promptly and professionally to uphold service standards and promote return business Enforce loss prevention policies and monitor for inventory and cash handling accuracy Oversee employee scheduling, task assignments, and on-the-floor supervision to ensure a productive and guest-focused team environment Manage payroll and timekeeping to ensure accurate pay and compliance with labor guidelines Lead hiring, onboarding, performance reviews, and documentation of employee performance or disciplinary actions Other duties as assigned 
