The Maintenance Technician is responsible for completing tasks that ensure the community meets safety, appearance and operational standards established by the Agency. The Maintenance Technician is responsible for complying with the AHA’s operating and safety policies and procedures and for adhering to all federal, state and local laws pertaining to the operation of the community including Fair Housing laws.1. Responsible for the timely completion of assigned service requests.2. Performs repair and preventative maintenance work on property units and buildings per Property Standards.3. Responds quickly and courteously to resident requests for maintenance service, troubleshooting the source and taking appropriate action to repair and/or restore service by providing quality workmanship within the time standard established for the community.4. Responsible for the make ready of vacant units prior to new resident moving in including painting, carpet repair and carpet cleaning.5. Completes required documentation for work completed.6. Responsible for company tools, maintenance supplies and property maintenance inventory system.7. Initiates and implements preventative maintenance schedules.8. Initiates ideas and means to improve property appearance and maintenance services.9. Seeks ways to economize Housing Authority resources without compromising quality.10. Cleans the common areas, performs janitorial duties, and ensures the grounds are well maintained and free of debris and litter.11. Removes snow ensuring the safety for residents, in a timely manner per AHA policy.12. Informs Property Managers of any issues observed in housing units.13. Maintains availability for on-call night and weekend work as required per schedule.14. Follows-up on service requests to ensure the highest quality customer satisfaction.15. Collaborates with Property Management staff to ensure continuity of service.16. Maintains positive, can-do attitude with residents, communicating potential problems to the Property Manager or designee.
