Customer Service Admin (Boulder)

Customer Service Admin (Boulder)

12 Jul 2024
Colorado, Boulder 00000 Boulder USA

Customer Service Admin (Boulder)

Vacancy expired!

Dents by Hand is a busy automotive company providing Paintless Dent Removal services to a variety of customers. We are currently expanding into 3 shops in the Boulder and Broomfield area. We are looking for a new Office Gem to work with us as we bring our company into the next level. We are looking for a high energy, dedicated & friendly administrative professional with the desire to be part of our dynamic team. You would be staffed at our Mothership Location in Boulder.

Roles and Responsibilities:

- Answer incoming phone calls and voicemails

- Respond to client inquires received via phone and email

- Update client information / calendar

- Maintain filing system & detailed notes

- Schedule and coordinate with 3 locations

- Organize and schedule estimates for new and existing clients

- Send reminder emails / phone / text to clients and staff regarding upcoming work

- Provide support to clients, staff, and manager for daily operations

- Maintain efficient and smooth office operating procedures

- Assist owner, manager, and staff with other duties as requested

- Provide stellar support and communication to staff and management

Required Skills:

- Excellent verbal and written communication skills

- Excellent organizational skills and attention to detail

- Experience with Microsoft Outlook, Word, Excel and Google Apps

- Ability to prioritize projects and strong problem-solving skills

- Must be able to take initiative and self-motivate

- Valid Drivers License

Preferred Skills:

- Bachelors or Associates Degree

- 2+ years of work in administrative setting

- Ability to use scanner, copier, and tablets

- Experience with QuickBooks

Hours are Monday thru Friday 8:30 am to 5:30 pm.

NO PHONE CALLS PLEASE

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