The Boulder Adventure Lodge is looking for a rockstar Front Desk Associate to join the team.
We are a small hotel and hostel in Boulder Canyon that is focusing on Boulder’s amazing adventure sports lifestyle! We are a fun and dynamic company that puts an emphasis on sharing our passion for the outdoors with our guests and contributing positively to the Boulder community.
Applicants must have a great attitude, tireless work ethic, and passion for the hospitality industry. Experience in hotels or restaurants is preferable. Passion for outdoor adventure is a plus!
General Responsibilities:
-Actively recreates outside exploring local access to hikes, climbs, biking, camping, and/or fishing in order to provide the best recommendations for guests
-Comes to work psyched and ready to support their team
-Core value must-haves: honesty, integrity and empathy
-Greets and creates a welcoming environment for ALL guests
-Fuels the stoke for Boulder and surrounding area's outdoor recreation opportunities
-Asks open ended questions and provides thoughtful, appropriate activity recommendations for guests
-Ensures guest satisfaction by assisting guests whenever there is a need (restocking rooms, carrying bags, gear rentals, high fives)
-Operates POS system for alcohol, drink, snack and merchandise transactions
-Ensures reservation/accommodation accuracy, payment and identification information
-Communicates policies and pertinent information clearly and consistently
-Engages with the local community and organizers during events, while making sure A-Lodge guests are prioritized and taken care of
-Ensures linens and towels are cleaned and stocked for housekeeping staff
-Maintains organized work spaces and performs all daily tasks thoroughly and consistently
-Maintains top-notch cleanliness of the Lobby with a keen eye for detail and proactive cleaning measures
-Handles all late check-in procedures completely and accurately
-Opens and/or closes facilities, making sure all entrances/exits and assets are secured
-Admits when they do not know something
-Asks questions!
-Meets with manager regularly to review policies updates, procedure changes, performance and growth
At the A-Lodge, we want to support our team to pursue the lifestyle that makes them happy! Full-time (30+ hrs/wk) and part-time (20+ hrs/wk) staff are eligible for access to Outdoor Industry Pro-Deals through Outdoor Prolink, discounts at local gear stores and free membership to the Spot climbing gyms. Seasonal staff and anyone working less than 20hrs/wk are eligible for discounts at local gear stores.
We believe in an operational style where there is no such saying as “that’s not my job.” Being flexible to work weekends is required. If interested, please reply with an answer to one of the questions below and tell us why you would be a great addition to our team!
1.) What is your favorite piece of gear and why?
2.) What is your definition of "adventure"? Briefly describe one adventure that influenced who you are today.
Thanks so much for your interest in the Boulder A-Lodge. We look forward to hearing from you!
Hi-Five,
A-Lodge Hiring Team
-
Job Types: Full-time, Part-time
Salary: From $18.00 per hour
Availability Requirements:
Opening Shifts (7:30AM-3:30PM)
Closing Shifts (2:00PM-10PM)
Weekend availability required - Friday, Saturday, Sunday, Monday
Supplemental pay types:
Bonus pay
Tips
Work Location:
Onsite at 91 Fourmile Canyon Drive, Boulder, CO 80302
