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Headquartered in Seattle, Washington, Car Toys is the largest independent multi-channel specialty car audio and mobile electronics retailer with locations in Colorado, Oregon, Texas and Washington. We offer a broad selection of the very best mobile entertainment, navigation road safety, and security systems from top manufacturers and pride ourselves on providing outstanding customer service, and maintaining a superior standard for product installation and user satisfaction. As one of the leading third party purveyors of wireless phones, Car Toys offers customers the advantage of one-stop shopping for a wide variety of cutting-edge wireless phones and plan options to meet every need.You are the Electronics Wizard!You expect greatness and deliver results. You know how to inspire people and bring out the best in them. In this role, you will partner with your install team and the customer service experts to provide creative recommendations and ensure that each customer gets an unforgettable experience and a custom-fit solution to their mobile electronics needs. You foster open communication to ensure a healthy work environment that is supportive, challenging and rewarding.Are you the one?Job Duties:Manages exempt and non-exempt staff, approximately 15-30 employeesAchieve results that exceed company standards in all store operational areas including staff training, and development, the customer experience, loss prevention, turnover and safety, housekeeping and team professionalismRecruits and hires quality employees who meet or exceed the accepted minimum standards of the company. Utilizes company hiring selection tools including following established processes and procedures.Trains, develops, and retains installers; promote high performing installers.Achieve all store sales and profit contribution objectives.Manage install bay operational areas including parts, budgets, installation schedules for maximum productivity, and customer satisfaction.Actively continues self-development by gaining knowledge and building skills as a professional manager, and leader.Completes all appropriate training mandated by companyAdheres to and managers staff to company?s established principles and standardsEffective communication skills and ability to work cross-functionally across the entire companyQualificationsPrior successful install and install management experience required in a commissioned sales environmentPrior consumer electronics management experienceCurrent MECP Advanced Certification or the ability to pass the certification testExpert level of installation and car stereo product knowledgeSuperior communication, organizational and time management skillsStrong customer service orientation and skillsAbility to quickly identify challenges and develop problem solving solutionsDevelop and foster ongoing positive working relationships with the business leadership, vendors, employees and customersHigh level of integrity, accountability and attention to detailWillingness to uphold Company policies and proceduresAble to work a flexible schedule including varied shifts that may include evenings, weekends and holidaysRequired to sit, stand and talk or hear and to use hands to finger, handle or feel objects, tools or controls and reach with hands and arms.Ability to become First aid and CPR certified (we help you!)Current driver?s licenseLegally authorized to work in the U.S.Spanish speaking is preferred but not requiredPay & Benefits: Our people are our greatest asset. In addition to competitive pay, full-time employees receive the following benefits package:Medical, Dental, and Vision coverageRetirement Savings including 401(k) with company matchPaid vacation timeShort-term & Long-term disability insuranceEmployee Assistance Program 100% company paid$10,000 Life insurance policy 100% company paidFlexible Spending Accounts
As part of our standard hiring process for new employees, employment will be contingent upon successful completion of a background check.CarToys is an equal employment opportunity employer. To find out more about us, visit our website at http://www.cartoys.com.
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