The City of Louisville is actively recruiting an IT Applications Support Specialist for ERP (Enterprise Resource Planning). This position will report to the Director of Information Technology. Join our incredible team of go-getters and together, we'll take The City of Louisville by storm, one successful project at a time!
We are an award-winning small city, and offer exceptional overall staff experience, with outstanding benefits and a City Council and leadership team focused on remaining an "employer of choice" in our region. The City of Louisville is committed to providing a healthy culture with strong values. The City values are ICARE, which stands for Innovation, Collaboration, Accountability, Respect, and Excellence.
At the City of Louisville, our IT team partners across departments to provide value driven solutions in a dynamic, creative setting. We see the impact of our work every day, improving processes for staff and citizens alike. Embracing change and welcoming new challenges, we're committed to growth and learning. If you're ready to drive significant projects and be part of transformative change, this role is for you!
In this role, as Applications Support Specialist for ERP, you will act as a crucial link between various departments, providing vital support and configuration for essential City software applications. Enterprise resource planning (ERP) software coordinates the flow of data between a company’s business processes, streamlining operations across the enterprise. Building robust relationships with other departments is not only integral to the success of Louisville IT but also fosters an environment ripe for innovation.
As an Applications Support Specialist for ERP your time will be spent supporting:
60% configuring and supporting the Tyler Technologies Munis ERP solution for Finance, Payroll, Human Resources, and Community Development (Energov)
20% SQL database administration and data reporting
10% supporting other applications like Laserfiche, RecTrac / WebTrac, Incode Court, NEOGOV
10% on new projects
Ideal Candidates Will Have:
Exceptional customer service and clear communication skills are a must!
ITIL Foundations certification and/or coursework or experience.
Experience configuring and supporting an ERP System
Strong understanding of SQL database administration and solid data reporting skills (preferably SSRS & Crystal Reports).
Exceptional problem solving and critical thinking abilities and ability to make sound decisions.
Must have the ability to set an example for responsiveness, collaboration, work effort, dedication, and maturity.
Ability to remain solution focused to solve customers' problems and understand customer short and long-term needs.
Apply on-line at the City of Louisville's website: https://www.louisvilleco.gov/jobs
Salary $44.60 - $60.22 Hourly $92,768.00 - $125,257.60 Annually
