Description We are seeking a Customer Service Representative based in Broomfield, Colorado. This role involves addressing inbound calls in a call center environment, providing excellent customer service, and performing data entry tasks. This role offers a short term contract employment opportunity.Responsibilities: Handle inbound and outbound calls professionally, striving to resolve customer inquiries promptly. Provide excellent customer service, ensuring customer satisfaction and building strong customer relations. Accurately enter customer data and keep records up-to-date. Coordinate sales processes and liaise with sales professionals as needed. Schedule appointments and manage community and corporate events. Use Microsoft Excel and Microsoft Word to perform various tasks. Follow verbal instructions and communicate effectively with clients. Ensure personnel security during interactions and transactions. Participate in order entry and other related tasks. Engage in email correspondence, providing clear and concise responses to customer inquiries. Requirements Must have a minimum of 2 years experience in a Customer Service role Proficient in handling both inbound and outbound calls Skilled in Microsoft Excel and Microsoft Word applications Experience in order entry is necessary Must be able to schedule appointments effectively Experience in organizing community and corporate events is preferred Knowledge of personnel security protocols Ability to coordinate sales processes and work with sales professionals Must be able to understand and follow verbal instructions Excellent client communication skills are required Strong overall communication skills, both written and verbal Experience in email correspondence is essential. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
