The following is considered minimum expectations in performance while working for Domino’s Pizza: Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.  Being in perfect image according to standard  Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra  All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered  No one is allowed to clear pizzas before it is ready to place in the oven  Drivers must have $1 in coin change on every delivery  Drivers must say “Let me get your change” on every order NO EXCEPTION  No one is allowed to carry more than $20 while on the clock including personal money  No one is allowed to have a pocket knife or any weapon while working  Driver vehicles are to be neat and clean and in positive image while working  Drivers are not to be routed early or checked in early from delivery  Pizza makers must wash hands prior to making products  Only proper procedure for products is allowed  Every driver must have done Safe Delivery CBT  Every order is to be repeated for accuracy and name and address confirmed  Responsible for all results in assigned stores  Insuring food, labor and service goals are within goal  P&L review with direct supervisor Each Month  Minimum 50 hour work week with 1 day off and 1 on call day  Insuring all stores meet or exceed minimum TIPS and Domino’s Pizza Standards  Insure all stores are staffed and training of all team members  Repair and maintenance in all stores is maintained  For insuring all new products or ideas are implemented seamlessly  Insuring all stores run at a minimum 4 star level  Self OER’s are performed 1st week of each period and that appropriate corrections are made  Evaluations and raises are completed as needed and paperwork and D.O. notified Follow through of all assignments as well as insuring all reports and paperwork is turned in timely  That all reports and paperwork at the store level is complete and accurate  Knowing of all product and operational standards  All safety and security procedures are followed and equipment is in working order  Store Budgets Maintained  All school lunches are prepared and delivered within standards needed by school  Provide accurate and detailed accountability and insure paper trail exists  All equipment is available and utilized correctly  Inventory checks performed on each store each month  Systems checklist and visit books utilized and in place and used
