Media Support Analyst

Media Support Analyst

31 Jan 2021
Colorado, Centennial, 80016 Centennial USA

Media Support Analyst

Vacancy expired!

We are conducting search for Media Support Analyst for one of our clients. This will be a remote role
Job Length: 6 months
Position Type: W2
1+ year of experience in either a broadcast or fulfillment operations or post-production environment
1+ year of experience in a support-oriented position
1+ year of experience in a customer facing role
1+ year of experience working in all Microsoft Office applications (including Outlook, Word, Excel)


  • Willing to be flexible in a 24/7 work environment.
  • Shift is subject to change: Must be willing to work overnights. Either of the shifts below upon assignment.
    • M-F 4p-12am
    • Saturday through Tuesday 6:30pm to 5am
    • Tuesday through Saturday 6:30pm to 5am
    • Tuesday through Saturday 4:30pm to 1am

  • An individual with a strong desire to learn, take on new technologies and challenges
  • Know your way around desktop hardware, software applications, operating systems and network connectivity
  • Resolve problems while maximizing efficient use of computing resources.
  • Familiarity with digital media file types including video, audio, subtitles, and captions - Quicktime, MXF, MPEG, Mp4, ts, XDCAM, ProRes, H264, MPEG, PAC, SCC, TTML, STL, CAP, SRT, FPC, WAV, mp3, ext.
  • Familiarity with digital media workflows and digital file delivery
  • Familiarity with Asset management systems such as Mediator, Wide Orbit, Lacuna, landmark, OTTO, Media Broker
  • Experience working with live video and media files including streaming and transcoding technologies such as Vantage, VENICE, Premiere, Avid, Switch Pro, MacCaption, WinCaps, Subtitle Edit, QT7, and more.
  • Knowledge of digital delivery methods, MCP, ftp, UDCP, Signiant manager, Aspera Faspex, and Aspera console.
  • Experience with storage management: file servers and archive servers NAS, SAN, LTO, Object Cloudian, AWS, Isilon, windows explorer.
  • Experience supporting customer workflows through operations team and/or help desk
  • Able to multi-task and make effective decisions in a high-pressure deadline driven environment
  • Strong communication skills and ability to interface with multiple departments, clients, and vendors
  • Demonstrates ability to problem solve
  • Ability to multi-task and balance numerous priorities in a deadline-oriented environment

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