Location: Must be local to Brentwood, TN or Denver, COThe Tier 3 Microsoft Entra Administrator is a senior Identity & Access Management (IAM) professional responsible for securing, managing, and optimizing hybrid identity environments across Active Directory and Microsoft Entra ID. Serving as the highest escalation point for identity-related issues, this role leads advanced troubleshooting, root cause analysis, identity governance, and security initiatives aligned with Zero Trust principles.This position focuses heavily on identity security, privileged access management, Conditional Access, MFA, Identity Protection, and identity governance. The administrator partners closely with Cybersecurity, Infrastructure, Compliance, and Operations teams to ensure secure, resilient, and audit-ready identity services. Responsibilities also include mentoring Tier 1–2 support teams, driving automation through PowerShell and Microsoft Graph, and improving operational efficiency through ServiceNow and identity lifecycle management tools such as NetIQ.Key ResponsibilitiesServe as the Tier 3 escalation point for complex Entra ID, Active Directory, authentication, and hybrid identity issues.Lead resolution of critical identity outages, security incidents, and root cause analyses.Administer and secure Microsoft Entra ID, Active Directory, Entra Connect, and Cloud Sync environments.Design and manage Conditional Access, MFA, Identity Protection, Privileged Identity Management (PIM), and Zero Trust controls.Lead identity governance initiatives, including Access Reviews, Entitlement Management, and joiner-mover-leaver processes.Integrate and secure enterprise applications using SAML, OAuth, OpenID Connect, SCIM, and Entra SSO.Drive automation and operational improvements using PowerShell, Microsoft Graph, Azure Automation, and Logic Apps.Support audit, compliance, and regulatory requirements including SOX, SOC 2, ISO, and HIPAA.Mentor support teams and contribute to service excellence through ServiceNow, documentation, and process improvements.
