The Consumer Auto Specialist position is responsible for accurate and timely preparation of all Motor Vehicle loan documents including titled and non-titled auto related loan documents. The Consumer Auto Specialist will review and evaluate all member supplied information and all supporting documentation including but not limited to purchase orders, title work, lease buyout packages, and sales tax to assemble a completely documented file for closing. The Consumer Auto Specialist is also responsible for ensuring all credit requirements are collected and funding loan transactions ensuring any liens are paid in full as to not effect Ent's perfection of title.
Essential FunctionsProcess auto loans to include: Researching compliance issues, communicating information to all parties involved in the transaction, meeting underwriting conditions, resolving issues, validating data, and updating systems with accurate information. Determine the need for and calculating sales tax based on city, state, and county requirements. Schedule loan closing by using Docusign, Ent Branch, or needing to mail loans for documented to be executed. Generate closing documents, while adhering to all state DMV policies. Analyze and complete all motor vehicle title documents, submit to appropriate state to ensure credit union lien perfection, and ensure member's ability to transfer ownership and register vehicle as applicable. Facilitate ongoing title training classes. Funding loans, determine if all necessary loan and title documents have been properly executed and received, disburse loan proceeds, properly upload all documents to Synergy.Manage outstanding motor vehicles title reports to ensure adherence of required fulfillment timelines.Handles email and phone requests.Assists with name and state to state change requests from members.Assigned to the team rotation to complete the Paid Loans report, locates paper titles to be released, ELT releases and GAP cancellations. Assists with distribution of mail including FedEx and UPS deliveries.Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.
